The RBI, Kolkata Regional Office invites open E-tender in two parts for captioned services. The estimated cost of the services is ₹30,00,000/- (Rupees Thirty Lakh only) approximately and is to be rendered for 15 months. 2. Eligibility Criteria: Section III (Clause 4) 3. The e-tender will be hosted by Central Public Procurement Portal (CPPP) https://etenders.gov.in/eprocure/app as third party on behalf of Reserve Bank of India (hereinafter called the Bank). Therefore, interested firms are required to register on the CPP portal to participate in the tendering process. The detail regarding the registration on CPPP and procedure of e tendering has been attached at Annexure II. E-Tender shall be submitted online in two parts. Part I of the e-tender will contain the standard technical and commercial conditions for the proposed services/work and Part II of the e-tender will contain the price bid. All required annexures along with documentary proofs will also be uploaded along with Part I of the tender. This is an e-tender bid, and the bidders are not required to be present for opening. 4. The Bank is under no obligation to accept the lowest bid and reserves the right to accept any tender either in whole or in part. The Bank reserves the right to reject any or all tenders at its sole discretion, without providing any reason therefor. 5. The Bank reserves the right to issue addendum / corrigendum/ minutes/ pre-bid meeting, which shall be published solely on the official website of RBI and CPPP. Such updates shall form an integral part of the tender document, and no separate notification will be sent to the individual bidders. It is the sole responsibility of the bidder to monitor these portals for any amendment/s. 6. The schedule for the tender (SOT) is as follows | i. | E-Tender No. | 2026_RBI_292975_1 | | ii. | Mode of Tender | e-Procurement System
(Online Part I – Techno-Commercial Bid and Part II - Price Bid through CPP Portal https://etenders.gov.in/eprocure/app) | | iii. | Estimated Cost | ₹30,00,000/- (Rupees Thirty Lakh only) | | iv. | Time period for rendering the services | 15 months | | v. | Earnest Money Deposit (Only through NEFT/Demand Draft/Bank Guarantee) | ₹60,000/- (Rupees Sixty Thousand only)
a) NEFT
| Beneficiary account no: | 186003001 | | IFSC: | RBIS0KLPA01 (Numeric Zero at 5th and 10th place from left) | | Beneficiary name: | Reserve Bank of India, Kolkata |
b) Demand Draft/Bank Guarantee:
In favour of Reserve Bank of India to be delivered in physical form at:
Reserve Bank of India
15, Netaji Subhas Rd,
Fairley Place, B.B.D. Bagh,
Kolkata, West Bengal- 700001
Note: There is no exemption to MSME/UDYAM registered Vendors from the payment of EMD.
The proof of having remitted EMD is to be uploaded on CPP portal and a confirmation mail with necessary details to be mailed at ceskolkata@rbi.org.in; rajarshiadhikari@rbi.org.in; vungtheiching@rbi.org.in; and SujataRai@rbi.org.in; on or before EOD of November 16, 2026 (Monday). | | vi. | Date of availability of E-Tender Document for download on CPP portal /RBI website | October 05, 2026 (Monday) (6 PM onwards) | | vii. | Starting date of e-tender for submission of Part I (Techno-Commercial Bid) and Part II (Price Bid) at | October 05, 2026 (Monday) (6 PM onwards) | | viii. | Date and time of Pre-bid meeting | November 02, 2026 (Monday) (3 PM) at RBI Kolkata Regional Office | | ix. | Date of Publishing minutes of Pre-bid meeting on RBI website/CPPP | November 04, 2026 (Wednesday) | | x. | Last date and time of submission of EMD | November 16, 2026 (Monday) (till 11 AM) | | xi. | Last Date and time of submission of Tender | November 16, 2026 (Monday) (up to 12 PM) | | xii. | a. Date and Time of opening of Part I (Techno-Commercial Bid)
b. Date of opening of Part II (Price Bid) | November 17, 2026 (Tuesday) (12 PM onwards)
Part II of the tender will be opened only for those bidders who are found eligible upon scrutiny of the Part I submissions. The eligible bidders will be informed separately through email | | xiii. | Name of officers regarding any clarification on this tender /forwarding the detail of EMD etc. | Name: Shri Rajarshi Adhikari, AGM
Email: rajarshiadhikari@rbi.org.in
Mobile Number: 8114535121
Name: Ms Vungtheiching, Manager
Email: vungtheiching@rbi.org.in
Mobile Number: 8800540624
Name: Ms Sujata Rai, Assistant Manager
Email: SujataRai@rbi.org.in
Mobile Number: 8299382122 | Regional Director
Reserve Bank of India
Kolkata | |