Corrigendum E-Tender Number: - RBI/HRMD-CO Central Office Departments/Others/5/26-27/ET/90 [Engagement of Vendor for MOOCs] The captioned meeting was held at 1100 Hrs on May 21, 2026 at RBI, Central Office, Mumbai in hybrid mode. The meeting was chaired by Dr. Anand Upadhyay, GM, HRMD, CO, RBI. The list of Bank Officials and representatives of firms, who attended the meeting is given in Annex–I. 2. At the outset, Dr Anand Upadhyay, GM, HRMD, CO welcomed the representatives and requested them to put forth their queries. The queries raised during the meeting and the queries received through e-mails were addressed. 3. Queries raised by vendors and the Bank’s response thereto are as under: | Section and Para No of RFP | Query Raised by Bidder | Clarification provided | Section VII - Criterion 1;
Annex III - Sr No 1 | In cases where a bidder's Indian subsidiary is the registered entity in India, but the foreign parent company holds the primary intellectual property, content distribution rights, and platform rights, we’d like to request the Bank to consider the service contract to be executed and transacted with the parent entity instead of the Indian subsidiary. | Please refer to Corrigendum issued on May 22, 2026, on the mattter | | Annex VIII | Given that the RFP defines the first contract term as nine months (July 1, 2026, to March 31, 2027), is the Bank willing to consider extending the initial term to a full 12 months, aligning with standard minimum subscription periods for SaaS enterprises? | No, the initial term has been kept for nine months i.e., July 1, 2026, to March 31, 2027 to align with the Financial Year (FY). It may be noted that any renewal of agreement, the second and third addittional terms will be for 12 months each. | | Section IV - Sr No 12 | The EMD is calculated as 2% of the estimated value for one year (₹2,37,500). Please confirm if the EMD will be calculated as 2% of the pro-rata value corresponding to the actual nine-month duration of the first contract term (July 1, 2026, to March 31, 2027), if that’s the initial term? | EMD is being calculated as 2% of the estimated value of tender for one year (₹2,37,500 only), as the tender has provision of renewal of contract for two additional terms of 12 months each. | Section VII - Criterion 2;
Section IX - Table 1, Sr No 1
Annex III - Sr No 2
Annex VII - Sr No 1 | a) For the pre-qualification and technical evaluation criteria regarding the number of unique enterprise clients in the BFSI, State, and Central Government sectors (Section VII, Criterion 2 and Section IX, Table 1), please confirm given Coursera is a global platform, clients based outside of India will also be fully considered and accepted. | a) Yes, the criterion regarding the number of unique clients (preferably establishments like central/state government, BFSI sector) may include global clients. | | | b) And the same can be signed by an Authorized signatory rather than a Chartered account? | b) Chartered Accountant Certificate is required for technical parameters under Section IX and Annex VII. | | Section IX - Table 1, Criterion 1 | Our contracts include Non-Disclosure Agreements (NDAs) that restrict the disclosure of client-specific details. We request for accepting a self-declaration signed by an Authorized Company Signatory to be accepted in lieu of the Chartered Accountant Certificate required to substantiate the number of unique enterprise clients. | Chartered Accountant Certificate is required for technical parameters under Section IX and Annex VII. | | Annex VIII | The RFP requires a consolidated price quote for the MOOCs Subscription (Annex VIII). May we submit an itemized breakdown of the implementation costs (AI enabled suite), and support costs, along with the required consolidated total price, to demonstrate the value and composition of the offer, not with standing the rule against deviations? | Itemized breakdown of implementation cost may be given along with the required consolidated total price (as required in Annex VIII), however the only the total price quoted will be taken into consideration for evaluation of bids. | | Annex X | On award of the contract, can the selected bidder may deposit the security deposit in lieu of PBG by depositing the requisite amount to RBI through online mode (NEFT/RTGS)? | Yes | | Section VII - Sr No 1 | Is pre-qualification criterion related to companies registration | Please refer to Corrigendum issued on May 22, 2026, on the mattter | | Annex III - Sr No 1 | in India under the Companies Act, 2013 is mandatory? | | | - | Whether any other information security parameter is required? | ISO 27001 (Information Security Management System) certification and compliance to Digital Personal Data Protection (DPDP) Act, 2023 is required, as mentioned in the RFP. | | Section VIII - Para 2(d)(v) | Whether the selected vendor needs to deploy one on-site support staff for queries/complaints. | No, the selected vendor shall deploy at least one dedicated support staff for queries/complaints. | 4. It was also clarified that the bidders will have to submit separate ‘Technical Bid’ and ‘Financial Bid’ online. The bidder shall ensure that no details pertaining to the ‘Financial Bid’ are included in the ‘Technical Bid’, as such inclusion may result in the disqualification of the bid 5. Further, the bids are required to be submitted within the stipulated date and time i.e., 1400 Hrs. on June 04, 2026. The request to extend the deadline for submission of the bids may not be entertained. 6. Kindly note that in case there is any conflict between the tender document and the corrigendum, the latter shall prevail. 7. Rest of the terms, conditions and specifications of the bid document shall continue to remain the same. Submission of bids shall be construed to be in conformity with the bid document and clarifications. The Bank will not be bound to entertain any further query/clarification from any bidder/contractor in future. CGM-in-Charge, HRMD, CO
Reserve Bank of India
Mumbai
Annex – I Pre-Bid Meeting - RFP for Engagement of a Vendor for providing MOOCs for officers of RBI List of attendees (a) List of RBI Officials, who attended the meeting is as under: | Sl No | Name | Designation | | 1. | Dr Anand Upadhyay | GM, HRMD, CO | | 2. | Smt. Kavita Chauhan | AGM, HRMD, CO | | 3. | Smt. Priya Sharma | AM, HRMD, CO | (b) List of representatives of firms, who attended the meeting is as under: | Sl No | Name of entity | Name of the representatives | | 1 | M/s Coursera | Shri Mahesh Kolisetty | | 2 | M/s Edx | Shri Rishab Srivastava (via Webex) | |