A summary of the performance under the Citizen’s Charter of the Reserve Bank of India (RBI) during the month of July 2026 is given below – | Description | No. of Applications | | A | Applications pending at the beginning of the month | 2,613 | | B | Applications received during the month | 21,937 | | C | Referred back to applicants for additional information | 664 | | | Total (A+B-C) | 23,886 | | D | Applications processed during the month
– Within timeline
– Beyond timeline | 20,628
20,609 (99.9%)
19 (0.1%) | | E | Applications pending at the end of the month
– Within timeline
– Beyond timeline | 3,258
3,239 (99.4%)
19* (0.6%) | | * Awaiting inputs from external agencies (16), Under Process (3) |
| Function-wise Status of Applications Received / Processed / Pending | | Function | No. of Applications | | Total | Processed | Pending | | Within timeline | Beyond timeline | Within timeline | Beyond timeline | | Banker to Banks and Governments | 9,226 | 9,226 | - | - | - | | Currency Management | 8,900 | 8,225 | - | 675 | - | | Debt Management | 750 | 627 | - | 123 | - | | Financial Markets | 11 | 8 | - | 3 | - | | Foreign Exchange Management | 2,450 | 1,333 | 10 | 1,091 | 16 | | Payment and Settlement Systems | 38 | 17 | 4 | 17 | - | | Regulation and Supervision | 2,511 | 1,173 | 5 | 1,330 | 3 | | Total | 23,886 | 20,609 | 19 | 3,239 | 19 | RBI regularly reviews the services covered under its Citizen’s Charter and the number of services under the Charter stands at 213 as on July 31, 2026. For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal. These may be accessed at https://pravaah.rbi.org.in. (Brij Raj)
Chief General Manager Press Release: 2026-2027/802 | |