Frequently Asked Questions

Commercial Banking
Apr 30, 2026 Payment of Pension to Government Pensioners
Oct 01, 2025 FAQs on the circular on 'Reset of Floating Interest Rate on Equated Monthly Instalments (EMI) based Personal Loans'
Jun 09, 2025 FAQs on Master Direction on KYC
Apr 22, 2025 FAQs on Master Directions on Fraud Risk Management in Regulated Entities (REs), 2024
Apr 01, 2025 FAQs on Master Direction - Reserve Bank of India (Interest Rate on Deposits) Directions, 2025
Mar 25, 2025 Gold Monetization Scheme (GMS), 2015
Nov 05, 2024 Guidelines on Default Loss Guarantee in Digital Lending
Mar 07, 2024 FAQs on Master Direction (MD) - Credit Card and Debit Card – Issuance and Conduct Directions, 2022
Mar 05, 2024 UDGAM Portal
Mar 05, 2024 Depositor Education and Awareness (DEA) Fund Scheme, 2014
Feb 16, 2024 Business restrictions imposed on Paytm Payments Bank Limited vide Press Releases dated January 31 and February 16, 2024
Feb 06, 2024 Display of information - Secured assets possessed under the SARFAESI Act, 2002
Jan 15, 2024 Fair Lending Practice - Penal Charges in Loan Accounts
Dec 29, 2023 Framework for acceptance of Green Deposits
Jun 20, 2023 Framework for Compromise Settlements and Technical Write-offs
Feb 14, 2023 Digital Lending Guidelines
Dec 05, 2022 FAQs on Master Direction – Reserve Bank of India (Transfer of Loan Exposures) Directions, 2021 (MD-TLE)
Aug 19, 2022 FAQs on Resolution Framework for Covid-19 related stress (Revised on December 12, 2020) (Updated as on August 19, 2022)
Jun 11, 2021 Guidelines for Appointment of Statutory Central Auditors (SCAs)/Statutory Auditors (SAs) of Commercial Banks (excluding RRBs), UCBs and NBFCs (including HFCs)
Feb 02, 2021 Compliance functions in banks and Role of Chief Compliance Officer (CCO)
Feb 25, 2020 CRR exemption
Dec 12, 2019 Senior Citizens Savings Scheme, 2004
Aug 30, 2019 Partial Credit Guarantee Scheme Offered by GoI to PSBs for purchasing high-rated pooled assets from NBFCs/HFCs
Aug 25, 2016 Enhancing Credit Supply for Large Borrowers through Market Mechanism
Mar 29, 2016 Marginal Cost of Funds based Lending Rate (MCLR)
Sep 02, 2015 Savings Bank Deposit Account (BSBDA) – FAQs (RRBs/StCBs/DCCBs)
Jan 01, 2015 Clarifications to Queries on Guidelines for Licensing of Small Finance Banks in the Private Sector
Jan 01, 2015 Clarifications to Queries on Guidelines for Licensing of Payments Banks in the Private Sector
Jun 03, 2013 Clarifications to Queries on Guidelines for Licensing of New Banks in the Private Sector
Sep 27, 2011 Automated Data Flow
Nov 16, 2002 QA 22 Accounts