The Reserve Bank of India as announced Review of the Monetary,Policy Statement forin the2005-06,Mid-Term had constituted an internal working group to look into the guidelines/ instructions to banks and to suggest suitable revisions and additions to the existing guidelines in regard to relief measures to be provided in areas affected by natural calamities. Based on the recommendations of the Group, it has been decided that additional guidelines as given below should be followed by banks expeditiously especially in the context of the recent floods that have affected various parts of the country.
Access to Customers to their Bank Accounts
In areas where the bank branches are affected by natural calamities and are unable to function normally, banks may operate from temporary premises, under advice to the Reserve Bank. For continuing the temporary premises beyond 30 days, specific approval may be obtained from the concerned regional office (RO) of the Reserve Bank. Banks may also ensure rendering of banking services to the affected areas by setting up satellite offices, extension counters or mobile banking facilities under intimation to the concerned regional office. To satisfy customers' immediate cash requirements, banks could consider waiving the penalties related to accessing accounts, such as, fixed deposits. Restoration of the functioning of ATMs at the earliest or making alternate arrangements for providing such facilities may be given due importance. Banks may consider putting in place arrangements for allowing their customers to access other ATM networks, Mobile ATMs, etc.
Currency Management
If the bank’s currency chest branch is affected, the bank may immediately contact the nearest functioning currency chest branch of any bank which shall supply currency notes to the affected currency chest, to enable them to supply cash to the bank branches linked to them under intimation to the concerned regional office of the Reserve Bank. In case of need, banks whose currency chests are affected may, under intimation to the concerned regional office of the Reserve Bank, open repositories for a temporary period, with a view to meeting their day to day cash requirements.
KYC Norms
To facilitate opening of new accounts by persons affected by natural calamities especially for availing various reliefs given by government/other agencies, banks may open new accounts by ensuring the following guidelines –
a. introduction from another account holder who has undergone full KYC procedure, or
b. documents of identity, such as, voter’s identity card or a driving license, identity card issued by an office, company, school, college, etc. along with a document indicating the address, such as, electricity bill, ration card, etc., or
c. introduction by two neighbours, who have the documents as indicated above, or
d. in the absence of the above, any other evidence to the satisfaction of the bank.
The above instructions will be applicable to cases where the balance in the account does not exceed Rs. 50,000 or the amount of relief granted (if higher) and the total credit in the account does not exceed Rs. 1,00,000 or the amount of relief granted, (if higher) in a year.
Clearing and Settlement Systems
To ensure continuity in clearing service, the Reserve Bank
has advised the banks for ‘on-city back-up centres’ in 20 large cities and effective
low-cost settlement solution for the remaining cities. The banks in a clearing
area could meet with a view to providing flexible clearing services where normal
clearing services are disrupted. However, notwithstanding these arrangements,
banks may also consider discounting cheques for higher amounts to meet customers’
requirement of funds. Banks could also consider waiver fees for Electronic Funds
Transfer, Electronic Clearing System or mail services so as to facilitate inward
transfer of funds to accounts of persons affected by a natural calamity.
Fresh Loans and Restructuring Existing Loans
The financial assistance required by borrowers in the event of natural calamity
would include: (i) consumption loans (ii) fresh loans for resumption of normal
business (iii) restructuring of the existing loans
(i) Consumption Loans
As per extant instructions, loans up to Rs. 250 could be sanctioned
to existing borrowers for general consumption purposes and the limit could be
enhanced to Rs. 1,000 in the states where the state governments have constituted
risk funds for such lending. The present limits may be enhanced to Rs. 10,000
without any collateral and such loans may be provided even if no risk fund has
been constituted. Further, the limit may be enhanced beyond Rs.10,000 at the
discretion of the bank.
(ii) Fresh Loans
Timely fresh financial assistance to resume productive activities
may be provided not only to the existing borrowers, but also to other
eligible borrowers. Notwithstanding the status of the existing account, fresh
loans granted to the borrowers will be treated as current dues.
(iii) Restructuring of existing loans
As the repaying capacity of the people affected by natural
calamities gets severely impaired due to the damage to the economic pursuits
and loss of economic assets, relief in repayment of loans becomes necessary
in areas affected by natural calamity and hence, restructuring of the existing
loans will be required. The principal amount outstanding in the crop loans and
agriculture term loans as well as accrued interest thereon may be converted
into term loans. The repayment period of restructured term loans may vary depending
on the severity of calamity and its recurrence, the extent of loss of economic
assets and distress caused. Generally, the restructured period for repayment
may be 3 to 5 years. However, where the damage arising out of the calamity is
very severe, banks may, at their discretion, extend the period of repayment
ranging up to 7 years and in extreme cases of hardship, the repayment period
may be prolonged up to a maximum period of 10 years. In all cases of restructuring,
moratorium period of at least one year should be considered. Further, the banks
should not insist for additional collateral security for such restructured loans.
The asset classification status of the restructured term loan and other dues
will be as under:
a) The restructured crop loans may be treated as current dues
and need not be classified as NPA. The asset classification of the restructured
term loans would thereafter be governed by the revised terms and conditions
and would be treated as NPA if interest and / or installment of principal remain
overdue for two crop seasons for short duration crops and for one crop season
for long duration crops. Depending upon the duration of crops raised by an agriculturist,
the above norms would also be made applicable to the restructured agricultural
term loans.
b) The above norms will be applicable to all direct agricultural
advances as advised earlier on prudential norms on income recognition, asset
classification and provisioning pertaining to advances.
c) Additional finance, if any, may be treated as ';standard
asset'; and its future asset classification will be governed by the terms
and conditions of its sanction.
Lending and other norms may be relaxed by banks, at their discretion,
for the self help groups affected in a natural calamity. Similarly, in retail
or consumer loans segment, the banks may restructure the loans in a manner suitable
to the borrowers on a case-to-case basis.
Special SLBC Meeting
Immediately upon occurrence of a natural calamity, special
State Level Bankers’ Committee (SLBC) meeting may be convened to review the
position in the affected areas and ensure speedy formulation and implementation
of suitable relief measures by banks. The banks may also give adequate publicity
to their disaster management arrangements, including the helpline numbers. The
relief measures initiated and undertaken may be reviewed periodically in the
weekly/fortnightly meetings of specially constituted task forces or sub-committees
of the SLBC till such time as conditions are normalised.
Business Continuity Planning
In the backdrop of increased leveraging of technology in banking
system, Business Continuity Planning (BCP) has become a key pre-requisite for
minimising business disruption and system failures. As a BCP strategy, banks
may identify alternate branches for branches located in areas prone to natural
calamities. As per the extant instructions, the Boards of banks are required
to approve a policy on BCP, allocate sufficient resources and provide clear
guidance and direction in this regard to the Top Management. Banks may formulate
full-fledged comprehensive BCP rather than having only Disaster-Recovery (DR)
arrangements. The banks may also focus on keeping the DR site current, to test
them comprehensively and synchronize the data between the primary and secondary
sites.
Guidelines for Relief Measures by Banks in Areas affected by Natural Calamities
(continued from last issue)
It is likely that financial assistance will be required for
reclamation of land covered by sand casting. Normally, sand/silt deposits up
to 3 inches will either be ploughed back into the soil or removed by the farmers
without any need for financial assistance. Loan applications will, however,
be considered in cases where immediate cultivation is possible and reclamation
(removal of sand) is necessary. Wherever reclamation finance for saline lands
is warranted, the cost of reclamation not exceeding 25 per cent of the scale
allowed for crop loan may be advanced along with the crop loan.
For other activities like agriculture, horticulture, floriculture, betel vine
growing, etc., banks will advance loans for investment and working capital under
their existing schemes and follow usual procedures laid down by them. The working
capital finance may be provided until such period the income from the plantation
is adequate to take care of such expenditure.
However, additional need based crop loans, if necessary, would
be given for revitalisation/rejuvenation of standing crops/ orchards based on
individual assessment.
The question relating to procurement and proper arrangement
for supply of adequate quantity of seeds and various types of fertilizers will
have to be discussed with the state government and district administration in
each district. Similarly, for the purpose of ensuring adequate irrigation facilities,
the state government will undertake repairs to government owned shallow and
deep tube wells and River Lift Irrigation System damaged by floods and other
natural calamities. As for fisheries, the fisheries department of the state
government will make arrangement to obtain fingerlings and supply them to those
who wish to revive tank fishing with bank finance.
The state government will have to consider preparation of schemes,
which would enable commercial banks to obtain refinance at NABARD rates for
amounts advanced by banks for the said purpose.
Artisans and Self-employed Persons
For all categories of rural artisans and self-employed persons
including handloom weavers, loans will be needed for repairs of sheds, replacement
of implements, and purchase of raw materials and stores. In sanctioning the
loan, due allowance will be made for subsidy/ assistance available from the
State Government concerned.
There may be many artisans, traders and self-employed persons
who may not have any banking arrangement or facility with any bank, but will
now need financial assistance for rehabilitation. Such categories will be eligible
for assistance from banks’ branches in whose command areas they reside or carry
on their profession/ business. Where such a person/party falls under the command
area of more than one bank, the banks concerned will meet together and sort
out his problem.
Small Scale and Tiny Units
Rehabilitation of units under village and cottage industry
sector, small-scale industrial units as also smaller of the medium industrial
sector damaged, will also need attention. Term loans for repairs to and renovation
of factory buildings/sheds and machinery as also for replacement of damaged
parts and working capital for purchase of raw materials and stores will need
to be provided urgently.
Where the raw materials or finished goods have been washed
away or ruined or damaged, banks’ security for working capital will naturally
be eroded and the working capital account (Cash Credit or Loan) will be out
of order. In such cases, banks will convert drawings in excess of the value
of security into a term loan and also provide further working capital to the
borrower.
Depending on the damage suffered and time needed for rehabilitation
and restarting production and sales, term loan installments will have to be
suitably rescheduled, keeping in view the income generating capacity of the
unit. Shortfall in margins will have to be condoned or even waived and borrower
should be allowed time to build up margin gradually from his future cash generation.
Wherever State Government or any agency has formulated special scheme for providing
grants/subsidy/seed money, suitable margin may be stipulated to the extent of
such grants/subsidy/seed money.
The primary consideration before the banks in extending credit
to a small/tiny unit for its rehabilitation should be the viability of the venture
after the rehabilitation programme is implemented.
Terms and Conditions
The terms and conditions governing relief loans will be flexible
as to security, margin, etc. In the case of small loans covered by guarantee
of Deposit Insurance and Credit Guarantee Corporation, personal guarantees will
not be insisted upon. In any case, credit should not be denied for want of personal
guarantees.
Security
Where the bank’s existing security has been eroded because
of damage or destruction by floods, assistance will not be denied merely for
want of additional fresh security. The fresh loan may be granted even if the
value of security (existing as well as the asset to be acquired from the new
loan) is less than the loan amount. For fresh loans, a sympathetic view will
have to be taken.
Where the crop loan (which has been converted into term loan)
was earlier given against personal security/hypothecation of crop and the borrower
is not able to offer charge/mortgage of land as security for the converted loan,
he should not be denied conversion facility merely on the ground of his inability
to furnish land as security. If the borrower has already taken a term loan against
mortgage/charge on land, the bank should be content with a second charge for
the converted term loan. Banks should not insist on third party guarantees for
providing conversion facilities.
In the case of term loans for replacement of equipments, repairs,
etc. and for working capital finance to artisans and self-employed persons or
for crop loans, usual security may be obtained. Where land is taken as security,
in the absence of original title records, a certificate issued by the Revenue
Department officials may be accepted for financing farmers who have lost proof
of their titles i.e. in the form of deeds, as also the registration certificates
issued to registered share-croppers.
As per the recommendations of the Reserve Bank's report on
customer service, banks will finance the borrowers who require loans up to Rs.500
without insisting either on collateral security or guarantee for any type of
economic activity.
Margin
Margin requirements may be waived or the grants/subsidy given
by the concerned State Government may be considered as margin.
Rate of Interest
The rates of interest will be in accordance with the directives
of the Reserve Bank. Within the areas of their discretion, however, banks are
expected to take a sympathetic view of the difficulties of the borrowers and
extend concessional treatment to calamity-affected people.
Those meeting the eligibility criteria under the Scheme of
Differential Rate of Interest should be provided credit in accordance with the
provision of the sheme.
In respect of current dues in default, no penal interest will
be charged. The banks should also suitably defer the compounding of interest
charges.
Banks may not levy any penal interest and consider waiving
penal interest, if any, already charged in regard to the loans converted/rescheduled.
In order to avoid delay in taking relief measures on the occurrence
of natural calamity, banks may evolve a suitable policy framework in this regard
with the approval of the Board of Directors and forward a copy of the policy
note for our record. It is advisable to provide an element of flexibility in
the measures so as to synchronise the same with the measures which could be
appropriate in a given situation in a particular State or District and parameters
in this regard may be decided in consultation with SLBC/ DCC, as the case may
be.
Riots and Disturbances
Whenever the Reserve Bank advises the banks to extend rehabilitation
assistance to the riot/disturbance affected persons, the aforesaid guidelines
may broadly be followed by banks for the purpose. It should, however, be ensured
that only genuine persons, duly identified by the state administration as having
been affected by the riots/disturbances, are provided assistance as per the
guidelines.
The issuance of advice to the banks by the Reserve Bank of
India on receipt of request/information from state government and thereafter
issue of instructions by banks to their branches generally results in delay
in extending the assistance to riot-affected people. With a view to ensuring
quick relief to the affected persons, it has been decided that the District
Collector, on occurrence of the riots/disturbances, may ask the Lead Bank Officer
to convene a meeting of the DCC, if necessary and submit a report to the DCC
on the extent of damage caused to life and property in the area affected by
riots/disturbances. If the DCC is satisfied that there has been extensive loss
to life and property on account of the riots/ disturbances, the relief as per
the above guidelines may be extended to the people affected by the riots/ disturbances.
In certain cases, where there are no District Consultative Committees, the District
Collector may request the convener of the State Level Bankers’ Committee of
the State to convene a meeting of the bankers to consider extension of relief
to the affected persons. The report submitted by the Collector and the decision
thereon of DCC/ SLBC may be recorded and should form a part of the minutes of
the meeting. A copy of the proceedings of the meeting may be forwarded to the
concerned Regional Office of the Reserve Bank of India.
(Concluded)
BANKING
Penalties on Default in Maintenance of CRR
The Reserve Bank of India has advised all scheduled, state
co-operative and regional rural banks that with effect from the fortnight beginning
June 24, 2006 penal interest in cases of default in maintenance of cash reserve
ratio (CRR) would be charged as under : (i) In cases of default in maintenance
of CRR requirement on a daily basis, which is presently 70 per cent of the total
Cash Reserve Ratio requirement, penal interest will be recovered for that day
at the rate of three per cent per annum above the bank rate on the amount by
which the amount actually maintained falls short of the prescribed minimum on
that day and if the shortfall continues on the next succeeding day/s, penal
interest will be recovered at a rate of five per cent per annum above the bank
rate.
(ii) In cases of default in maintenance of CRR on average basis
during a fortnight, penal interest will be recovered as envisaged in sub-section
(3) of Section 42 of the Reserve Bank of India Act, 1934.
Guidelines for Banks undertaking PD Business
The Reserve Bank of India has re-examined the requirement of
maintaining separate SGL account by banks for their primary dealer (PD) business
and decided that it would not be necessary for banks to maintain a separate
SGL account for PD business. Henceforth, banks undertaking PD business departmentally
may maintain a single SGL account. The banks would, however, need to keep separate
books of accounts internally for monitoring on an ongoing basis, maintenance
of the minimum stipulated balance of Rs. 100 crore of Government Securities
and for recording the transactions undertaken by the PD business.
Forex
Maintenance of Collateral by FIIs
The Reserve Bank of India in consultation with Government of
India and Securities and Exchange Board of India (SEBI) has decided to permit
foreign institutional investors (FIIs) to offer foreign sovereign securities
with AAA rating as collateral to the recognised stock exchanges in India for
their transactions in derivatives segment. The operational guidelines in this
regard will be issued separately by SEBI. Thereafter, recognised stock exchanges
in India may approach the Reserve Bank of India, Foreign Exchange Department,
Central Office, Mumbai-400001 for specific approvals as may be necessary under
the Foreign Exchange Management Act, 1999.
Investment by Mutual Funds in Overseas Securities
Overseas investments by Mutual Funds registered with the Securities
and Exchange Board of India (SEBI) have been liberalised by enhancing the existing
aggregate ceiling and expanding the avenues for investment. Presently, Mutual
Funds, registered with SEBI, are permitted to invest in ADRs/GDRs of Indian
companies, rated debt instruments and also in the equity of overseas companies
listed on a recognised stock exchange overseas and having a shareholding of
at least 10 per cent in a listed Indian company. To enable the Mutual Funds
to tap a larger investible stock overseas, the requirement of 10 per cent reciprocal
share holding in the listed Indian companies by such overseas companies has
been dispensed with. The aggregate ceiling for overseas investment by Mutual
Funds, registered with SEBI, is increased from USD 1 billion to USD 2 billion
with immediate effect. It has also been decided to allow a limited number of
qualified Indian Mutual Funds to invest cumulatively up to USD 1 billion in
overseas Exchange Traded Funds as may be permitted by SEBI.
Edited and published by Alpana Killawala for the Reserve
Bank of India, Press Relations Division, Central Office, Shahid Bhagat Singh
Marg, Mumbai - 400 001 and printed by her at Onlooker Press Ltd., 16,
Sassoon Dock, Colaba, Mumbai - 400 005. For renewal and change of address
please write to the Chief General Manager, Press Relations Division, Reserve
Bank of India, Central Office Building, 12th floor, Fort, Mumbai - 400 001 without
enclosing DD/cheque. MCIR is also available on Internet at www.mcir.rbi.org.in