PAYMENT AND SETTLEMENT SYSTEMS

Payment and settlement systems play an important role in improving overall economic efficiency. They consist of all the diverse arrangements that we use to systematically transfer money-currency, paper instruments such as cheques, and various electronic channels.

Press Release


PDF - Processing of Applications Received Under the Citizen’s Charter Status as on September 30, 2026 ()
Date : Oct 02, 2026
Processing of Applications Received Under the Citizen’s Charter Status as on September 30, 2026

A summary of the performance under the Citizen’s Charter of the Reserve Bank of India (RBI) during the month of September 2026 is given below –

Description No. of Applications
A Applications pending at the beginning of the month 3,011                 
B Applications received during the month 17,200                 
C Referred back to applicants for additional information 701                 
  Total (A+B-C) 19,510                 
D Applications processed during the month
– Within timeline
– Beyond timeline		 16,844                 
16,822     (99.9%)
22       (0.1%)
E Applications pending at the end of the month
– Within timeline
– Beyond timeline		 2,666                 
2,646     (99.2%)
20*      (0.8%)
* Awaiting inputs from external agencies (17), Under Process (3)

Function-wise Status of Applications Received / Processed / Pending
Function No. of Applications
Total Processed Pending
Within timeline Beyond timeline Within timeline Beyond timeline
Banker to Banks and Governments 7,173 7,171 - 2 -
Currency Management 7,351 6,717 14 620 -
Debt Management 856 750 - 106 -
Financial Markets 9 7 - 2 -
FinTech 1 1 - - -
Foreign Exchange Management 2,364 1,252 4 1,091 17
Payment and Settlement Systems 54 31 - 23 -
Regulation and Supervision 1,702 893 4 802 3
Total 19,510 16,822 22 2,646 20

The Reserve Bank of India regularly reviews the services covered under its Citizen’s Charter and based on the recent review – (i) one service has been included under Financial Markets; (ii) eight services have been deleted under Foreign Exchange Management due to delegation of powers to Authorised Dealers; and (iii) timeline for one service under Financial Markets has been modified. The number of services under the Charter now stands at 206.

For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal – https://pravaah.rbi.org.in.

(Brij Raj)           
Chief General Manager

Press Release: 2026-2027/1239

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