Analysis of the performance under the Citizen’s Charter during the month of October 2025 has been carried out, and the summary thereof is given below – | Description | No. of Applications | | A | Applications pending at the beginning of the month | 2,759 | | B | Applications received during the month | 21,090 | | C | Referred back to applicants for additional information | 410 | | | Total (A+B-C) | 23,439 | | D | Applications processed during the month – Within timeline – Beyond timeline | 20,578 20,539 (99.8%) 39 (0.2%) | | E | Applications pending at the end of the month – Within timeline – Beyond timeline | 2,861 2,848 (99.5%) 13* (0.5%) | | * Awaiting inputs from external agencies | | Function-wise Status of Applications Received / Processed / Pending | | Function | No. of Applications | | Total | Processed | Pending | | Within timeline | Beyond timeline | Within timeline | Beyond timeline | | Banker to Banks and Governments | 8,645 | 8,645 | - | - | - | | Currency Management | 10,693 | 9,473 | 1 | 1,219 | - | | Debt Management | 1,003 | 852 | 4 | 147 | - | | Financial Markets | 9 | 7 | - | 2 | - | | Foreign Exchange Management | 1,895 | 1,066 | 10 | 806 | 13 | | Payment and Settlement Systems | 37 | 15 | 3 | 19 | - | | Regulation and Supervision | 1,157 | 481 | 21 | 655 | - | | Total | 23,439 | 20,539 | 39 | 2,848 | 13 | (Brij Raj) Chief General Manager Press Release: 2025-2026/1436 | |