CONSUMER EDUCATION AND PROTECTION

The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.


Oct 17, 2019
Directions issued to the Shivam Sahakari Bank Ltd., Ichalkaranji, Dist. – Kolhapur, Maharashtra – Extension of PeriodPDF document 338 kb
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – Dr. Shivajirao Patil Nilangekar Urban Co-operative Limited, Nilanga, Dist. Latur, Maharashtra – Extension of PeriodPDF document 307 kb
Oct 16, 2019
Reserve Bank of India imposes monetary penalty on SBM Bank (India) Ltd.PDF document 283 kb
Directions under Section 35A read with Section 56 of the Banking Regulation Act, 1949 (AACS) –The City Co-operative Bank Ltd., Mumbai, Maharashtra- Extension of periodPDF document 319 kb
The Budge Budge Nangi Co-operative Bank Ltd., 63 Mahatma Gandhi Road, Budge Budge, South 24 Parganas, Kolkata, West Bengal- PenalisedPDF document 317 kb
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – Vasantdada Nagari Sahakari Bank Ltd, Osmanabad, Maharashtra – Extension of PeriodPDF document 285 kb
Oct 14, 2019
Reserve Bank of India imposes monetary penalty on Syndicate BankPDF document 293 kb
Reserve Bank of India imposes monetary penalty on The Lakshmi Vilas Bank LtdPDF document 300 kb
Reserve Bank enhances withdrawal limit for depositors of Punjab and Maharashtra Cooperative Bank Ltd to ₹ 40,000/-PDF document 307 kb
Oct 11, 2019
Extension of All Inclusive Directions under Section 35A of the Banking Regulation Act, 1949(AACS) - The Mudhol Co-operative Bank Ltd., MudholPDF document 279 kb
Oct 10, 2019
Reserve Bank of India imposes monetary penalty on Toyota Financial Services India LimitedPDF document 293 kb
Oct 03, 2019
Reserve Bank Enhances withdrawal limit for depositors of Punjab and Maharashtra Cooperative Bank Ltd to ₹ 25,000PDF document 306 kb
Reserve Bank of India imposes penalty on United Overseas Bank LimitedPDF document 261 kb
Marginal Cost of Funds Based Lending Rate (MCLR) for the month September 2019PDF document 260 kb
Sep 30, 2019
RBI cancels Certificate of Registration of 26 NBFCsPDF document 324 kb
Two NBFCs surrender their Certificate of Registration to RBIPDF document 283 kb
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – The CKP Co-operative Bank Ltd, Mumbai, MaharashtraPDF document 281 kb
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – The Maratha Sahakari Bank Ltd, Mumbai, MaharashtraPDF document 279 kb

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