CONSUMER EDUCATION AND PROTECTION

The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.


May 20, 2019
Directions issued to the Shivam Sahakari Bank Ltd., Ichalkaranji, Dist. - Kolhapur, Maharashtra – Extension of PeriodPDF document 157 kb
Issue of ₹10 Denomination Banknotes in Mahatma Gandhi (New) Series bearing the signature of Shri Shaktikanta Das, GovernorPDF document 244 kb
May 17, 2019
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – Padmashri Dr. Vitthalrao Vikhe Patil Co-operative Bank Ltd., Nashik, Maharashtra – Extension of PeriodPDF document 171 kb
May 14, 2019
The Jampeta Co-operative Town Bank Ltd., Jampeta, Rajamahendravaram, Andhra Pradesh - PenalisedPDF document 158 kb
May 13, 2019
Reserve Bank of India imposes monetary penalty on The Nainital Bank LimitedPDF document 246 kb
Gomti Nagariya Sahkari Bank Ltd., Jaunpur, Uttar Pradesh -Withdrawal of Directions issued by the Reserve Bank of IndiaPDF document 243 kb
May 10, 2019
Directions under Section 35A of the Banking Regulation Act, 1949 (AACS) – Millath Co-operative Bank Ltd., Davangere District, KarnatakaPDF document 218 kb
RBI extends Directions issued to The Adoor Co-operative Urban Bank Ltd, Adoor, Kerala for further 6 monthsPDF document 187 kb
Directions under Section 35A read with Section 56 of the Banking Regulation Act, 1949 – Sikar Urban Co-operative Bank Ltd., Sikar (Rajasthan) - Extension of period of validityPDF document 156 kb
May 06, 2019
RBI issues Directions to the Shivajirao Bhosale Sahakari Bank Ltd., Pune, MaharashtraPDF document 163 kb
May 03, 2019
Reserve Bank of India issues Directions to The Madgaum Urban Co-operative Bank Ltd., Margao, GoaPDF document 175 kb
Reserve Bank of India imposes monetary penalty on five Prepaid Payment Instrument (PPI) IssuersPDF document 224 kb
Reserve Bank of India imposes monetary penalty on Western Union Financial Services Inc. and MoneyGram Payment Systems Inc.PDF document 225 kb

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