NBFCs

Name of NBFCs Email ids to lodge complaints Website address/Link/URL to lodge complaints Customer Care Number/Toll free number Postal address of NBFCs
Phoenix ARC Private Limited customercare.retail@phoenixarc.co.in www.phoenixarc.co.in 1800 120 80 60 Retail Customer Care, Phoenix ARC Private Limited, Dani Corporate Park, 5th Floor, 158, C.S.T. Road, Kalina, Santacruz (E), Mumbai 400 098, India
Siemens Financial Services Pvt Ltd harsh.nangalia@siemens.com,
sfs.compliance.in@siemens.com
https://new.siemens.com/in/en/products /financing/fair-practice-code.html 022-39677000 Siemens Financial Services Pvt Ltd, Plot No. 2, Sector 2, Kharghar Node, Navi Mumbai - 410 210
Xander Finance private Limited info@xanderfinance.com https://www.xanderfinance.com/ 022-61196010 Xander Finance Private Limited, 101, 5 North Avenue, Maker Maxity, Bandra Kurla complex, Bandra (East), Mumbai – 400051, Maharashtra Phone no: 022-61196010 Fax no: 022-61196080
Capital Trust Limited customercomplaint@capitaltrust.in and escalation on customercomplaintredressal@capitaltrust.in www.capitaltrust.in 9999074312 Capital Trust Limited, 205, Centrum Mall, MG Road, Sultanpur, New Delhi- 110030
ARKA Fincap Ltd grievanceredressal@arkafincap.com
customercare@arkafincap.com
www.arkafincap.com 22 40471000 One World Center, 1202B, Tower 2B, Floor 12B, Jupiter Mills Compound, Senapati Bapat Marg, Mumbai 400013
Encore Asset Reconstruction Company Pvt Ltd getintouch@encorearc.com https://www.encorearc.com 0124 - 4527200 Grievance Handling Officer, Encore Asset Reconstruction Company Private Limited, 5th Floor, Plot no 137, Sector 44, Gurgaon, Haryana – 122002
Northern Arc Capital Limited gro@northernarc.com https://www.northernarc.com/ grievance-redressal-mechanism
1800 4198 766 Grievance Redressal Officer, Northern Arc Capital Limited
IIT M Research Park, Phase 1, 10th Floor, No. 1, Kanagam Village, Taramani, Chennai – 600113
Capital India wecare@capitalindia.com
grievance@capitalindia.com
https://www.capitalindia.com/contact-us 91-22-45036000 & 91-11-49546000 a. Level – 20, Birla Aurora, Dr. Annie Besant Road, Worli, Mumbai 400030
b. 2nd floor, DLF Centre, Sansad Marg, New Delhi – 110001
InnoVen Capital Kapil@innovencapital.com https://www.innovencapital.com/ Contactus_in?lang=in 022 67446519 InnoVen Capital India Private Limited, 805-A, 8th Floor, The Capital, ‘G’ Block, Bandra- Kurla Complex, Bandra (East), Mumbai- 400051
West Bengal Infrastructure Development Finance Corporation Ltd. complaints- credit@wbidfc.co.in
md@wbidfc.co.in
wbidfc.co.in Not available 36A Hemanta Basu Sarani, Kolkata-700 001
Galada Finance Limited info@galadafinance.in https://www.galadafinance.in/ contactus.php 044 43099009 044 - 28294830 Galada Finance Limited, "Shanti Sadan", O.No.4, N.No.7, Shaffee Mohammed Road, Thousand Lights, Chennai - 600 006
Newlink Overseas Finance Ltd newlin.nofl@gmail.com http://nofl.in/ 044 28523284 Mamatha Complex, 25 Whites Road, Royapettah, Chennai 600014
Volvo Financial Services (India) Pvt Ltd Level 1 : vfscustomercare@volvo.com
Level 2 : shilpa.bhat@volvo.com
Level 3: In case still not satisfied then: dnbsbangalore@rbi.org.in
https://www.vfsco.com/in/tools/ compliance.html 18004190700 Volvo Financial Services (India) Private Limited
#65/2, Bagmane Teck Park, Block-A, 5th Floor, Parin Building, CV Raman Nagar, Bangalore 560093
Veritas Finance Private Limited Customercare@veritasfin.in https://www.veritasfin.in/contact-us.php 1800-599-5500 Customer Care Department, Veritas Finance Private Limited, SKCL Central Square I, South Wing, First Floor, Unit No.C28-C35, CIPET Road, Thiru Vi Ka Industrial Estate, Guindy, Chennai-600032
CNH Industrial Capital India Pvt Limited cnhicapindia@cnhind.com https://www.cnhindustrialcapital.com/en_in 18002582644 (Toll free)
0124-6659100
CNH Industrial Capital India Pvt Limited, Plot no 14 A, ATC building, sector 18, Maruti Industrial complex, Udyog Vihar, Gurugram - 122015
Fortune Integrated Assets Finance Limited afccompliance@itiorg.com www.itiorg.com 022 40273600 Fortune Integrated Assets Finance Limited, ITI House, 36, Dr. Shirodkar Marg Parel, Mumbai 400 012.
Avendus Finance Private Limited afplig@avendus.com https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.avendus.com%2f Upload%2fMisc%2fgrievance%2dredressal%2dmechanism.pdf &umid=574C2C9E-DDA0-5205-8462-0806FBB9A239&auth=ebcd765ab5c821c5f024a f176693ef3a0bcd3bc3-5bf274f272ed2edb58c917f53853e6d5f7e01c6d 0226648 0950 Avendus Finance Private Limited
The IL&FS Financial Centre, 6th Floor, C & D Quadrant, Bandra Kurla Complex Bandra (East), Mumbai- 400 051
Arman Financial Services Limited finance@armanindia.com https://www.armanindia.com 18001027626 Arman Financial Services Limited, 502-503, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014, Gujarat
Namra Finance Limited HO@namrafinance.com https://namrafinance.com 18001027626 Namra Finance Limited, 502-3-4, Sakar III, Opp. Old High Court, Ashram Road, Ahmedabad - 380 014 Gujarat
RattanIndia Finance Pvt. Ltd Wecare@rattanindia.in
Customercare@rattanindia.in
https://www.rattanindia.in/contact Not available RattanIndia Finance Pvt. Ltd. Regus Vasant Square, Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi-110070
Edelweiss Retail Financial Services For ESOP clients: Esop.Finance@edelweissfin.com
For LAS clients: LAS.Servicing@edelweissfin.com
https://www.edelweissretailfin.com/contact-us/ 040-49059999 Extn: 112 Mr. Venkatesh Gade, 4th Floor, Plot No 5, M B Towers Road No 2, Banjara Hills Tel No. +91 (40) 4115 1636 Ext.40036 Email id: Efil.grievancecell@edelweissfin.com
ICL Fincorp Ltd md@iclfincorp.com https://www.iclfincorp.com/contact-us 18003133353 Mr. K G Anilkumar, Chairman & Managing Director, ICL Fincorp Ltd, No.61/1 VGP Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600 083
APAC Financial Services Pvt. Ltd. complaint.apac@apacfin.com https://apacfin.com/contact 1800 313 205 205, 022 - 66668169 APAC Financial Services Private Limited, 1st Floor, Ashford Centre, Opposite Peninsula Corporate Park, Shanker Rao Naram Marg, Lower Parel - West, Mumbai - 400 013.
Riviera Investors Private Limited grievances@indifi.com https://www.indifi.com/riviera 0124-6072244 or +91-9696555444 Riviera Investors Private Limited, Plot No. 63, Second Floor, Sector – 44, Institutional Area, Gurgaon – 122002
Growth Source Financial Technologies Limited (Protium) customerservice@growthsourceft.com
nodal.officer@protium.co.in
https://protium.co.in/complaints/

https://protium.co.in/grievance-redressal-policy/
Customer Care number – +91 93218 21614
Nodal Office Number – +91 85919 84415
Growth Source Financial Technologies Limited (Protium), Nirlon Knowledge Park (NKP) B6, Second Floor, Pahadi Village, Off. The Western Express Highway, Cama Industrial Estate, Goregaon (E), Mumbai, Maharashtra 400063
JAYLAKSHMI CREDIT COMPANY LIMITED smn_kadoli@yahoo.com,
jariwalakr@gmail.com,
pranavnaik1510@yahoo.com
Not available Not available 3/209, Ghanchi Sheri, Navapura, Surat, Gujrat, Pin.395003
9824529201, 9824199713, 8866351436
Shriram Transport Finance Company Ltd sambhav.jain@stfc.in https://www.stfc.in/contact-us/ 18001034959 Shriram Transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra
TAMILNADU TRANSPORT DEVELOPMENT FINANCE CORPORATION Ltd grievance.tdfc@gmail.com www.tdfc.in Not available TAMILNADU TRANSPORT DEVELOPMENT FINANCE CORPORATION Ltd, TAMILNADU TOURISM COMPLEX IV FLOOR, NO.2, WALLAJAH ROAD, CHENNAI - 6000002.
Sri Vijayaram Hire Purchase & Leasing Finance Ltd vijayaramhirepurchase@gmail.com Not available Not available Sri Vijayaram Hire Purchase & Leasing Finance Ltd, 22/97, Thayumanavar Street, Attur (Po & Tk) Salem (Dt) - 636 102. Phone No: 04282 240322 / 98946 70004.
Cholamandalam Investment and Finance Company Limited. Level 1 : customercare@chola.murugappa.com
Level 2 : gro@chola1.murugappa.com
Level 3 : rincipalnodalofficer@chola.murugappa.com
Website link : https://www.cholamandalam.com

Grievance redressal - https://cholamandalam.com/grievance-redressal.aspx
1800-102-4565 Registered Address:
Cholamandalam Investment & Finance Company Limited (CIFCL), Dare House 1st Floor, 2, NSC Bose Road, Chennai 600001 CIN : L65993TN1978PLC007576.

Customer Communication Address:
Cholamandalam Investment & Finance Company Limited (CIFCL), ASV Adarsh complex, 719, Pathari Road, off Mount road, near thousand light metro station, behind Raj Video vision, Anna Salai, Chennai-600002
Epimoney Private Limited nodal.grievance@epimoney.com https://epimoney.in/#contact 022-62603803 Epimoney Private Limited, 7th Floor, South Annexe, Tower 2,One World Centre 841, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013.
IIFL Samasta Finance Limited customer.care@iiflsamasta.com https://iiflsamasta.com/contact-us/ 1800-120-8868 & 080-4291-3500 IIFL Samasta Finance Limited, 110/6, 3rd floor, Swami Lotus building Krishnappa Layout, Lalbagh Main Road Bengaluru - 560027 Karnataka.
E-Mail ID: contactus@iiflsamasta.com
Contact No: 080-42913591 / +918792913128
Agriwise Finserv Limited grievance@agriwise.com agriwise.com/contact 022-40467777 Agriwise Finserv Limited, 601-604, A-Wing, Bonanza Building, Sahar Plaza, J.B. Nagar Metro Station, J.B. Nagar, Andheri (E), Mumbai – 400059.
John Deere Financial India Pvt Ltd. Level 1: JDFIndiaCustomercare@johndeere.com
Level 2: Principle Nodal Officer,
Mr. Sanjeev Palnitkar Palnitkar Sanjeev
(PalnitkarSanjeev@JohnDeere.com)
https://www.deere.co.in/en/our-company/contact-us/ 18002091034 Principle Nodal Officer, John Deere Financial India Pvt Ltd., Level II, Tower-15, Cyber City, Magarpatta City, Hadapsar Pune-411 013
HDB Financial Services Limited customer.support@hdbfs.com
gro@hdbfs.com
cs.ombudsman@hdbfs.com
https://www.hdbfs.com/customer-support/escalation-form 044-4298 4541 HDB Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road, M. N. Office Complex, Chennai - 600006.
MAS Financial Services Limited grievance@mas.co.in https://mfsl.co.in/Grievance/FrmGrievance RequestForm.aspx?compId=1 1800 202 5555 / 079 4913 7777 MAS Financial Services Limited, Customer Care Department, 6, Ground Floor, Narayan Chamber, Near Patang Hotel, Nehru Bridge Corner, Ashram Road, Ahmedabad-380009
L&T Finance Ltd Level-1 : a) customercare@ltfs.com,
b) customerservice@ltfs.com
Level-2 : c) gro@ltfs.com
Level-3 : d) PNO@ltfs.com
https://www.ltfs.com/contact-us.html Level-1 : a) Customer Care No: 7264888777,
b) Customer Service No: 9158004777
Level-2 : c) GRO: 18001020476
Level-3 : d) PNO: 18001038712
Mr. Vinod Varadan, Head – GRO, L&T Finance Ltd, 2nd Floor, "Brindavan Building", Plot No 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098 Telephone number: 022-62125237
Oxyzo Financial Services Pvt Ltd grievanceredressal@oxyzo.in https://cms.rbi.org.in 0124-4006603 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001
ECL Finance Limited homeservice@edelweissfin.com www.edelweissretailfin.com 18001026371 Tower 3, Wing B, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai 400070, Maharashtra
Infinity Fincorp Solutions info@infinityfincorp.com https://www.infinityfincorp.com/contact-us 022-40356600 A-507, Level 5 of Building A, 215-Atrium 151, Andheri-Kurla Road, Andheri East Mumbai – 400093.
Neogrowth Helpdesk: helpdesk@neogrowth.in
(1st point of contact)
csmanager: csmanager@neogrowth.in;
(1st Escalation)
Grievance officer: grievanceofficer@neogrowth.in;
(2nd escalation)
Nodal officer: nodalofficer@neogrowth.in;
(Nodal officer escalation)
https://www.neogrowth.in/ 18004195565 and 9820655655. 802, 8th Floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel (West), Mumbai – 400 013
Chaitanya India Fin Credit Pvt. Ltd. gro.cifcpl@chaitanyaindia.in,
customer.care@chaitanyaindia.in
https://www.chaitanyaindia.in/contact-us Kannada: 1800 103 5185
Hindi : 1800 1216 685
Marathi: 1800 2126 685
Tamil : 1800 891 3813
No.145, 2nd Floor, NR Square,1st Main Road, Sirsi Circle, Chamrajpete, Bangalore - 560018.
Clix Capital head.services@clix.capital &
nodalofficer@clix.capital
https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.clix.capital%2fwp%2dcontent%2fuploads%2f2021%2f11%2fClix%5f Capital%5fGrievance%5fRedressal.pdf &umid=E72D00A8-DDAF-8B05-A23E-EE872587B300&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3-8dd9e94de8e0d9ba654b73fb126066da6913ef01 1800-200-9898 901-B, Two Horizon Centre, DLF Golf Course Road, DLF Phase V, Sector 43, Gurgaon 122002, Haryana
AEON CREDIT SERVICE INDIA PRIVATE LIMITED grievance@aeoncredit.co.in /
customercare@aeoncredit.co.in
http://www.aeoncredit.co.in/Contactus 022-6226-6800 / 022-4906-6800 Unit No. TF-A-01, 3rd Floor, A wing, Art Guild House, Phoenix Marketcity, LBS Marg, Kurla (West), Mumbai - 400 070
Laxmi India Finleasecap Pvt. Ltd. glk@lifc.in https://lifc.co.in/contact 0141-4031166 2 DFL, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan
Electronica Finance Ltd. customerfirst@efl.co.in or
yashodhan.damle@efl.co.in
https://www.efl.co.in/contact-us/ 1800-233-9718 Electronica Finance Ltd., Audumbar, 101/1, Erandwane, Dr Ketkar Road, Pune 411004, Maharashtra, India
Manappuram Finance Ltd. crm@manappuram.com https://www.manappuram.com

1. 0487-3050574,
2. 0487-3050112,
3. 0487-3050133,
4. 0487-3050238,
5. Toll free number:1800 420 2233(24*7)

MANAPPURAM FINANCE LIMITED IV / 470 (old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567
Fullerton India Credit Co. Ltd. Level 1: namaste@fullertonindia.com
Level 2: ccrc@fullertonindia.com
Level 3: headcustomerservice@fullertonindia.com
Website link : https://associations.fullertonindia.com/contact-us.aspx?_ga= 2.154697400.1895502274.1650979289-1370369064.1633088195

Customer portal link : https://online.fullertonindia.com/?&_ga= 2.154318136.1895502274.1650979289-1370369064.1633088195#/signin
1800 103 6001 a. Registered office : Fullerton India Credit Co Ltd., 3rd Floor, No - 165 Megh Towers, PH Road Maduravoyal, Chennai - 600 095

b. Corporate office : Fullerton India Credit Co Ltd., 10th Floor, Office No.101, 102 & 103, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051

c. Corporate office (Annex): B wing, 6th Floor, Supreme Business Park, Hiranandani, Powai, Mumbai – 400072
Krazybee Services Private Limited (a) grievance@kbnbfc.in
(b) grievance@kreditbee.in
(a) www.kbnbfc.in
(b) http://www.kreditbee.in/
• Kreditbee 08044292233
• Krazybee – 08044292244
3rd Floor, No. 128/9, Maruthi Sapphire, HAL Old Airport Rd, Murugesh Pallya, Bengaluru, Karnataka 560017
Cisco Systems Capital India (a) kchappar@cisco.com
(b) cscapj_ar@cisco.com
https://www.cisco.com/c/en/us/buy/payment-solutions/ financing-contact.html?ccid=cc000675&oid=otroth027072 080 – 4250 1500 / +91 78292 22991 Cisco Systems Capital (India) Private Limited, Brigade South Parade, No. 10, M.G. Road, Bengaluru – 560001, Karnataka, India
ASA International India Microfinance Limited ombudsman@asaindiamf.com. https://india.asa-international.com/contact/ 1800120115566 ASA International India Microfinance Limited, Victoria Park, 4th Floor, GN 37/2, Sector V, Salt Lake City, Kolkata - 700091
Ashv Finance Limited customersupport@ashvfinance.com
monika.thadeshwar@ashvfinance.com
https://www.ashvfinance.com/contact-us/ 022 6249 2700 12B, 3rd Floor, Techniplex-II IT Park, Off. Veer Savarkar Flyover, Goregaon(West), Mumbai – 400062, Maharashtra, India
Digikredit Finance Pvt. Ltd service@smecorner.com https://www.smecorner.com/service-request/ 1800-103-7382 Unit No. 1B, 4th Floor, A-Wing,Times Square Building,Andheri Kurla Road, Andheri (E),Mumbai-400059
SV CreditLine Limited grievance@svcl.in
customercare@svcl.in
http://www.svcl.in/#/contact 18001209040 5th Floor, Tower B, SAS Towers Mendicity, Sector - 38, Gurugram Haryana, India - 122001.
HDFC Credila Financial Services Limited grievance@hdfccredila.com https://www.hdfccredila.com/contact-us/contact-us.html 96070 09569
1-800-209-3636
B 301, Citi Point Next to Kohinoor Continental Andheri-Kurla Road, Andheri (East) Mumbai - 400 059 Maharashtra, India
Muthoot Microfin Limited mmlcomplaints@muthoot.com https://muthootmicrofin.com/contacts/ 1800 1027 631 5th Floor, Muthoot Towers, M.G Road, Kochi 682035
JM Financial Capital Ltd Mukesh.gupta@jmfl.com
subodh.shinkar@jmfl.com
https://jmfl.com/investor-relations/grievances 022- 45057033/+91 9892835017 Customers can send post at the address of GRO and Nodal/Principal Nodal Officer at address - 4th floor, B Wing. Suashish IT Park, Plot No. 68E, off Datta Pada Road, Opp. Tata Steel, Borivali (E), Mumbai - 400 066
Indian School Finance Company (ISFC) customersupport@isfc.in https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fisfc.in%2fcontact&umid=82191699-DE2A-2505-855C- DAA63A6ED241&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3- 92a05276638e9ebe91a2981a34010260e64bf4aa 9154116665 INDIAN SCHOOL FIANANCE COMPANY, Unit No- 8-2-269/2/52, 1st Floor, Plot No 52, Sagar Society, Road No 2, Banjara Hills, Hyderabad -500034.Tel : 040-48555957
Vistaar Financial Services Pvt Ltd contactus@vistaarfinance.com https://www.vistaarfinance.com/contact 080 - 30088494 Vistaar Financial Services Private Limited, Plot No 59 & 60- 23,22nd Cross, 29th Main BTM 2nd Stage, Bengaluru 560076
Clix Capital head.services@clix.capital
nodalofficer@clix.capital
https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fwww.clix.capital%2fwp%2dcontent%2fuploads%2f2021%2f11% 2fClix%5fCapital%5fGrievance%5fRedressal.pdf&umid=6547665E-DE2A-6005-82D7-809E10BF4B18&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3- bae391cad7c6394d1213ae098cfe7ce514076ca9 1800-200-9898 901-B, Two Horizon Centre, DLF Golf Course Road, DLF Phase V, Sector 43, Gurgaon 122002, Haryana
Midland Microfin Limited grievance.redressal@midlandmicrofin.com https://www.midlandmicrofin.com/contact-us/ 0181- 5085555, 0181-5086666,
Toll Free Number: 18001370600
GRO Number: 0181 -5076000
Midland Microfin Limited, The Axis, Plot No. 1, R.B. Badri Dass Colony, BMC Chowk, G.T. Road, Jalandhar-144001
MANAPPURAM FINANCE LIMITED crm@manappuram.com https://www.manappuram.com/contact.html 1. 0487-3050574, 2. 0487-3050112,
3. 0487-3050133, 4: 0487-3050238.
5: Toll free number: 1800 420 2233(24*7)
MANAPPURAM FINANCE LIMITED IV / 470 (old) W638A (New), Manappuram House Valapad, Thrissur, Kerala, India - 680 567.
Globe Fincap Limited gro@globefincap.com Not available 011-30412345 609, Ansal Bhawan, 16 K.G. Marg, Connaught Place, New Delhi-110001
Ford Credit India Pvt. Ltd. fcicare@ford.com https://www.fordcreditindia.com/contact-us.html 1800-419-2812 / 1800-103-2812 Ford Credit India Pvt. Ltd., Building - 4B, 4th Floor, RMZ Millenia Business Park, Phase-II, Dr MGR Road, North Veeranam Salai,Perungudi, Chennai, Tamil Nadu – 600096
Ambit Finvest Pvt. Ltd. principalnodalofficer@ambit.co
grievance.sme@ambit.co
nodalofficer.sme@ambit.co
https://finvest.ambit.co/ 22 6841 0000, 91159 98000 A506-A510, Kanakia Wall Street, Andheri-Kurla Road, Chakala, Andheri (East) Mumbai – 400093
IIFL Finance Limited nodalofficer@iifl.com & PNO@iifl.com https://www.iifl.com/contact-us/raise-a-request 1860-267-3000 or 7039-05-000 IIFL Finance Limited.IIFL House, Plot No.B-23, Sun Infotech Park, Road, 16V, Thane Industrial Area, Wagle Estate, Thane, Maharashtra 400604
Kinara Capital managercustomercare@kinaracapital.com
headcustomercare@kinaracapital.com
nodalofficer@kinaracapital.com
chiefnodalofficer@kinaracapital.com
https://www.kinaracapital.com/contact-us/ 1-800-103-2683 Kinara Capital, 50, Second Floor, 100 Feet Road, HAL II Stage, I Indiranagar, Bengaluru, Karnataka 560038
Bussan Auto Finance India Pvt. Ltd. www.bafindia.com
customerservice@bafindia.com

grievanceofficer@bafindia.com

https://www.bafindia.com/contact_helpdesk
011 – 49580301 The Manager - Customer Services, Bussan Auto Finance India Private Limited 04th Floor, Videocon Tower, E-1, Jhandewalan Extn., New Delhi – 110055
Laxmi India Finleasecap Pvt. Ltd. glk@lifc.in https://lifc.co.in/contact 0141-4031166 2 DFL, Gopinath Marg, M.I. Road, Jaipur-302001, Rajasthan
ARTH MICRO FINANCE PRIVATE LIMITED arth@arthfinance.com https://arthfinance.com/contact/ 8290494949 ARTH MICRO FINANCE PRIVATE LIMITED A-64, Residential Colony, Sitapura Industrial Area, Tonk Road, Jaipur- 302022
Capfloat Financial Services Private Limited myloan@capitalfloat.com. https://ddei5-0-ctp.trendmicro.com:443/wis/clicktime/v1/query?url= https%3a%2f%2fcapitalfloat.com%2fwp%2dcontent%2fupl oads%2f2022%2f02%2fGrievance%5fRedressal%5fPolicy %2dV%2d1.7.pdf&umid=C8017197-DE2B-4605-A0D1- EEDEF86580E1&auth=ebcd765ab5c821c5f024af176693ef3a0bcd3bc3-33541f7c4fcb1d84366831f4ce8de1c213bb207d 080 6807 5001 Capfloat Financial Services Private Limited New no. 3 (Old no. 211), Gokaldas Platinum, Upper Palace Orchards, Bellary Road, Sadashiva Nagar, Bengaluru, Karnataka 560080
SBI DFHI Limited evp@sbidfhi.com https://www.sbidfhi.co.in/wp-content/uploads/Grievance-Redressal-Officer-1.pdf Not available SBI DFHI Limited, 5th floor, Mistry Bhavan, 122, Dinshaw Vaccha Road, Churchgate, Mumbai-400020
Russell Credit Limited RussellCredit.Limited@itc.in Not available Not available Virginia House, 37 J. L. Nehru Road, Kolkata 700 071.
ORIX Leasing & Financial Services India Limited gro@orixindia.com https://www.orixindia.com/customer-grievances.php 9877 333 444 Orix Leasing & Financial Services India Ltd., D-71/2, Najafgarh Road Industrial Area, New Delhi – 110015, Contact No: 011 - 45623200
Samunnati Financial Intermediation & Services Pvt Ltd customervoice@samunnati.com
headcustomercare@samunnati.com
gro@samunnati.com
https://site.samunnati.com/contact-us/ 97908 97000 Samunnati Financial Intermediation & Services Pvt Ltd Baid Hitech Park, 129-B, 8th Floor, ECR, hiruvanmiyur, Chennai – 600041
Poonawalla Fincorp Limited customercare@poonawallafincorp.com https://poonawallafincorp.com/contact-us.php 1800-266-3201 Poonawalla Fincorp Limited, 601, 6th Floor, Zero One IT Park, Survey No 79/1, Ghorpadi, Mundhwa Road, Pune – 411036.
HDB Financial Services Ltd customer.support@hdbfs.com
gro@hdbfs.com
cs.ombudsman@hdbfs.com
https://www.hdbfs.com/customer-support/escalation-form 044-4298 4541 HDB Financial Services Limited, New No: 128/4F Old No: Door No: 53 A, 4th Floor Greams Road,M. N. Office Complex, Chennai - 600006.
BOB Financial Solutions Dept. crm@bobfinancial.com
crm1@bobfinanical.com
escalations@bobfinancial.com
https://www.bobfinancial.com/grievance-redressal-mechanism.jsp 1800 225 100 & 1800 103 1006 BOB Financial Solutions Dept. Customer Service Dept. 1502/1503/1504 DLH Park S V Road Goregaon(W) Mumbai-400104, Maharashtra-27
Citicorp Finance India Limited wecare@citi.com
wecare.cfil.india@citi.com
https://www.citicorpfinance.co.in/CFIL/customer-service.htm?eOfferCode=INCCUCUSSERV 1800-26-70-124
1800-11-99-49
011-39001111
Customer Service, Citicorp Finance (India) Limited 3 LSC, Pushp Vihar, New Delhi –110062
Shriram Transport Finance Company Limited sambhav.jain@stfc.in https://www.stfc.in/contact-us/ 18001034959 Shriram Transport Finance Company Limited, Wockhardt Towers, 3rd Floor, West Wing, G-Block, Bandra-Kurla Complex, Bandra East Mumbai 400051, Maharashtra
Dhani Loans and Services Limited support@dhani.com
grievance@dhani.com
https://www.dhaniloansandservices.com/contact-us 0124 - 6555555 Dhani Loans and Services Limited Concept Tech Park Building, Plot No. 422 B, Udyog Vihar, Phase-4, Gurugram – 122016
Jalan Chemical Industries Pvt Ltd grievance@jacipl.com. https://jacipl.com/index.php/grievance-redressal-mechanism-and-customer-relationship-management/ 033- 6646 1500. 27AB Royd Street, Ground Floor, Kolkata – 700016.
Inditrade Microfinance Limited. anilkumar.kr@inditrade.com https://www.inditrade.com/Contact-us.aspx 1800 266 8703 Inditrade Microfinance Limited, Unit No. T1-B, 5th Floor, C-Wing, Phoenix House, Senapati Bapat Marg, Lower Parel, Mumbai- 400013
Nirmal Bang Financial Services Privated Limited las@nirmalbang.com

https://www.nirmalbang.com/products-and-services/loan-against-securities.aspx 022-39269000, 022-39267500 601,6th Floor, Khandelwal House, Poddar Road, Malad (East), Mumbai – 400097
GTP Finance Limited muthuvelu.ss@gtpfinance.com http://www.gtpfinance.com/contact.php Not Available GTP FINANCE LIMITED, 4/36, BHARATHI STREET, SWARNAPURI, SALEM-636004. TAMINADU.
ICICI Securities Primary Dealership Ltd. customercare@isecpd.com https://www.icicisecuritiespd.com/frm_Contact_Us_Automation.aspx 022-2288 2460/70 ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai 400 020
Reliance Financial Limited. ops@reliancefinancial.co.in http://reliancefinancial.co.in/ 022-41681200 Reliance Financial Limited, 11th Floor, R-Tech Park, Nirlon Compound, Western Express Highway, Goregaon (East), Mumbai – 400063.
Kapitaltech info@kapitaltech.com Not Available 022 40273743 ITI House, 36, Dr. R K Shirodkar Road,Near M D College, Parel, Mumbai – 400 012.
Niyogin Fintech Limited customersupport@niyogin.in https://www.niyogin.com/contact-us 1800 266 0266 311/312, Neelkanth Corporate Park, Vidyavihar-West, Mumbai -400 086.
Blue Jay Finlease Limited customer.care@ziploan.com https://ziploan.in/contact 011 - 43109577 607-610, 6th floor, Kailash building, 26 K.G. marg, New Delhi - 110001
Light Microfinance Private Limited grievanceredressal@lightmicrofinance.com https://www.lightmicrofinance.com/contact.html 079-41057862 308, Aggarwal Tower, Plot no.-2, Sector – 5, Dwarka, New Delhi- 110075
Corporate office: 310, Pinnacle Business Park, Corporate Road, Prahladnagar, Ahmedabad - 380015
Manba Finance nfo@manbafinance.com https://www.manbafinance.com/contact-us.html 18602669989 324, Runwal heights, L.B.S Marg, Opp. nirmal lifestyle, Mulund (west), Mumbai - 400080
Capri Global Capital Limited care@capriglobal.in www.capriglobal.in/contact-us/ 18001021021 Principal Nodal Officer Capri Global Capital Limited 502, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai -400 013. Tel No. – 022- 43548200
ICL Fincorp Ltd. md@ic1fincorp.com https://www.iclfincorp.com/contact-us 1800 31 333 53 Chairman & Managing Director ICL Fincorp Limited No.61/ 1, VGP Complex First Avenue, Ashok Nagar Chennai, Tamil Nadu - 600083
Oxyzo Financial Services grievanceredressal@oxyzo.in https://www.oxyzo.in/contact-us 0124- 4006603 6th Floor, Tower A, Global Business Park, M.G. Road, Gurugram-122001
Si Creva Capital Services Pvt. Ltd. care@kissht.com
info@sicrevacapital.com
https://sicrevacapital.com/contact-us-2/ 022 62820570 / 022 48914921 Si Creva Capital Services Pvt. Ltd., 2nd Floor, Der Deutsche Parkz, Next to Nahur Station, Bhandup West, Mumbai, Maharashtra 400078
Tata Capital Financial Services Limited customercare@tatacapital.com https://www.tatacapital.com/contact-us/customer-grievances.html 1860 267 6060 Tata Capital Financial Services Limited, Lodha I-Think Techno Campus | A/ Wing, 4th Floor | Off. Pokhran Rd 2, Behind TCS Yantra Park| Thane (West) - 400 607.
U GRO Capital Limited customercare@ugrocapital.com https://www.ugrocapital.com/contact-us 22 41821600 UGRO Capital Limited, Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai, Maharashtra – 400070
Bell Finvest India Ltd. contactus@bellfinvest.com https://bellfinvest.com/contact.html 022-67471369 1107 Maker Chamber V Nariman Point Mumbai - 400021
Sharekhan BNP Paribas Financial Services Limited support@sharekhanfinance.com Not Available 022 25753200/-500, 022 330546000, 022 61151111 10th Floor, Beta Building, Lodha iThink Techno Campus, Off. JVLR, Opp. Kanjurmarg Railway Station, Kanjurmarg (East), Mumbai – 400042, Maharashtra.
Moneywise Financial Services Pvt Ltd nbfccare@smcfinance.com https://www.smcfinance.com/policies.php 1800-1188-18
9821963444
Moneywise Financial Services Private Limited, 11/6B, 3rd Floor, Shanti Chambers, Pusa Road, New Delhi- 110005
Toyota Financial Services India Ltd customerfirst@tfsin.co.in https://www.toyotafinance.co.in/grievance/ 1800-419-1801 Toyota Financial Services India Ltd 1st Floor, Centropolis, No. 21 Langford Road Richmond Town | Bangalore – 560 025
Arohan Financial Services Limited customercare@arohan.in https://www.arohan.in/grievance-redressal.php 1800 -103 2375 The Grievance Redressal Officer (Ms. Indira Ghosh) Arohan Financial Services Limited PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata – 700091, West Bengal
Avanse Financial Services Limited wecare@avanse.com
gro@avanse.com
https://www.avanse.com/contact-us 1800-266-0200
(+91) 22-6680 6464
Avanse Financial Services Limited 001 & 002 Fulcrum, A Wing, Ground Floor, Sahar Road, Next to Hyatt Regency, Andheri (East), Mumbai – 400 099, Maharashtra.
Sakthi Finance Ltd. nodalofficer@sakthifinance.com www.sakthifinance.com/contact-us/ 1800 1030 120 Sakthi finance ltd, 62, Dr.Nanjappa Road, Coimbatore – 641018, which is the registered office address of the corporate office. The same details available in the Fair Practices code notified by us at our website.
Inteccapital gro@inteccapital.com https://www.inteccapital.com/reach-us/contact-us/ 1146522200 708, Manjusha Building, 57,Nehru Place, New Delhi-110019
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