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Date : Feb 19, 2021
Empanelment of vendors and award of work for Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at Reserve Bank of India, Bhubaneswar
1. Reserve Bank of India, Bhubaneswar invites tenders by e- tendering process from Registered, Reputed & Experienced eligible Firms/ Companies for the Annual Maintenance Contract and Facility Management Services for Computer Hardware and Software and peripherals in Reserve Bank of India, Bhubaneswar. The tender will be applicable for initial period of 1-year w.e.f. April 01, 2021 to March 31, 2022. However, the contract can be extended for further period of two years (one year at a time) subject to satisfactory performance of the successful bidder and adherence to contractual obligations by the service provider.
2. Interested tenderers may like to go through the entire tender document before taking part in the tendering process. The tenderers may obtain for themselves on their own responsibility and at their own expenses all the information which may be necessary for the purpose of making tender and for entering into a contract and acquaint themselves with all local conditions, means of access to the work, nature of the work and all matters pertaining thereto.
3. All pre-Qualification documents shall be uploaded with Techno-commercial bid (Part-I) on MSTC portal. Those who do not upload the Pre-qualification documents would not be considered for this tender process. Further, the contractor should submit the original of the documents to the Bank when demanded to qualify for further tendering process.
4. Interested tenderers have to upload applicable documents satisfying all the points as stated above along with techno-commercial (Part-I) bid of tender. The same Eligibility documents should be uploaded with Techno Commercial Bid (Part-I) on the MSTC portal.
5. Tenders form will be available for downloading w.e.f. February 19, 2021 from 04:00 pm. A pre-bid meeting will be held on March 12, 2021 at 03:00 pm in the VC Room, 2nd floor, RBI Bhubaneswar.
Tender form can be downloaded for viewing from RBI website www.rbi.org.in or www.mstcecommerce.com/eprochome/rbi. The applicable pre-Qualification papers should be uploaded with Techno Commercial Bid (Part-I) on the MSTC portal.
6. Interested vendors/firms can participate in e–Tender after getting registration with www.Mstcecommerce.com/eprocurement/rbi). Online Part I – Techno-Commercial Bid and Part II – Price Bid shall be opened through www.mstcecommerce.com/eprocurement/rbi and applicable transaction charges have to be paid by the firm.
7. Tender in prescribed format shall be uploaded on MSTC website. Part-I of tender will contain the Bank's standard technical and commercial conditions for the proposed work & tenderers' covering letter.
The EMD of ₹12,000/- should be submitted by the tenderers through NEFT transfer to A/C No-186004001, Reserve Bank of India, IFSC Code-RBIS0BBPA01, Branch Name – Bhubaneswar Or by a demand draft issued by a Scheduled Bank in favor of ‘Reserve Bank of India, Bhubaneswar’ Or in the form of an irrevocable bank guarantee issued by a scheduled bank in the Bank’s standard proforma which is available in the tender-form along with pre-Qualification documents.
8. The schedule of the tender is as follows:
Activity Tentative date
i. e -Tender no. RBI/Bhubaneswar/DIT/16/20-21/ET/587
ii. Mode of Tender e- Procurement System
(Online Part I – Techno-Commercial Bid
and Part II – Price Bid through www.mstcecommerce.com/eprochome/rbi)
iii. Estimated Cost ₹ 6,00,000/-
iv. Date of NIT (along with complete tender) available to parties to download- Tender activation on portal-Tender ‘Live’ for all February 19, 2021 @ 04:00 pm onwards
v. Date & time for start of Off-line Pre-bid meeting March 12, 2021 @ 03:00 pm
vi. Earnest Money Deposit ₹ 12,000/-
vii. Tender Fees Nil
viii. Transaction Fee
Please note that the vendors will have the access to online e-tender only after payment of transaction fees online.
Payment of Transaction fee through MSTC Gateway/NEFT/RTGS in favor of MSTC Limited, as advised by M/s MSTC Ltd.
ix. Last date of submission of EMD March 22, 2021 at 02:00 pm
x. Start Bid date - Date of Starting of e- Tender for submission of online Techno- Commercial Bid and Price Bid at
www.mstcecommerce.com/eprochome/rbi
March 13, 2021 @ 11:00 am
xi Close Bid date - Date of closing of online e – tender for submission of Techno- Commercial Bid & Price Bid March 22, 2021 @ 02:00 pm
xii. Part I Bid opening date March 22, 2021 @ 03:00 pm
xiii. Part II Bid opening date Shall be informed separately to parties
9. The Bank is not bound to accept the lowest tender and reserves the right to accept either in full or in part of any tender. The Bank also reserves the right to reject all the tenders without assigning any reason thereof.

Regional Director
February 19, 2021




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