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43. Payment System Indicators
Date : Mar 17, 2022
PART I - Payment System Indicators - Payment & Settlement System Statistics
System Volume (Lakh) Value (₹ Crore)
FY 2020-21 2021 2022 FY 2020-21 2021 2022
Jan. Dec. Jan. Jan. Dec. Jan.
1 2 3 4 5 6 7 8
A. Settlement Systems                
Financial Market Infrastructures (FMIs)                
1 CCIL Operated Systems (1.1 to 1.3) 27.97 2.32 3.13 2.54 161943141 15723500 20703988 17839802
1.1 Govt. Securities Clearing (1.1.1 to 1.1.3) 11.55 0.93 1.10 0.93 110634315 10875915 14801512 12892869
1.1.1 Outright 6.28 0.48 0.48 0.40 10032187 657843 651103 569722
1.1.2 Repo 2.84 0.22 0.30 0.26 43751173 3848935 5075401 4348558
1.1.3 Tri-party Repo 2.43 0.24 0.31 0.28 56850956 6369137 9075009 7974589
1.2 Forex Clearing 16.04 1.35 1.96 1.52 48903961 4576570 5516604 4470518
1.3 Rupee Derivatives @ 0.38 0.04 0.07 0.09 2404865 271015 385873 476415
B. Payment Systems                
I Financial Market Infrastructures (FMIs)
1 Credit Transfers - RTGS (1.1 to 1.2) 1591.92 156.68 192.78 181.29 105599849 9170162 12966991 10449109
1.1 Customer Transactions 1573.47 155.07 191.50 180.08 91008367 7854553 11418233 9285159
1.2 Interbank Transactions 18.45 1.61 1.29 1.21 14591482 1315609 1548758 1163950
II Retail                
2 Credit Transfers - Retail (2.1 to 2.6) 317867.74 31708.24 56422.79 57362.63 33504226 2990835 4076395 3803991
2.1 AePS (Fund Transfers) @ 11.31 1.09 0.65 0.55 623 65 36 29
2.2 APBS $ 14372.99 1224.28 1082.20 1106.32 111001 8500 14987 18048
2.3 IMPS 32783.47 3465.52 4429.86 4401.73 2941500 288538 396411 387007
2.4 NACH Cr $ 16465.44 1115.13 1483.71 2053.44 1216535 96681 113132 124228
2.5 NEFT 30927.89 2874.93 3763.38 3629.03 25130910 2165869 2724980 2442686
2.6 UPI @ 223306.64 23027.28 45662.99 46171.56 4103658 431182 826848 831993
2.6.1 of which USSD @ 10.45 0.92 1.12 0.81 172 15 16 11
3 Debit Transfers and Direct Debits (3.1 to 3.3) 10456.54 928.08 1064.54 1059.01 865520 79372 91163 91554
3.1 BHIM Aadhaar Pay @ 160.84 10.29 19.59 24.47 2580 214 611 728
3.2 NACH Dr $ 9645.75 839.08 937.92 934.07 862027 79044 90426 90703
3.3 NETC (linked to bank account) @ 649.96 78.71 107.03 100.47 913 113 126 123
4 Card Payments (4.1 to 4.2) 57786.60 5443.74 5611.80 5151.05 1291799 127894 160398 147794
4.1 Credit Cards (4.1.1 to 4.1.2) 17641.06 1744.20 2112.59 1958.05 630414 64737 93907 87769
4.1.1 PoS based $ 8688.81 926.09 1093.48 960.63 280769 29409 36713 32735
4.1.2 Others $ 8952.25 818.11 1019.10 997.43 349645 35328 57195 55034
4.2 Debit Cards (4.2.1 to 4.2.1) 40145.54 3699.54 3589.21 3193.00 661385 63157 67591 60025
4.2.1 PoS based $ 20773.50 2132.37 2292.51 1924.51 377630 39189 44162 37274
4.2.2 Others $ 19372.04 1567.18 1296.71 1268.48 283755 23969 23429 22752
5 Prepaid Payment Instruments (5.1 to 5.2) 49742.55 4427.00 7008.24 5865.60 197696 19419 26896 26105
5.1 Wallets 39987.01 3499.66 5661.02 4613.76 152065 13577 21220 19789
5.2 Cards (5.2.1 to 5.2.2) 9755.54 927.34 1347.22 1251.85 45631 5842 5676 6316
5.2.1 PoS based $ 607.15 61.52 99.63 114.11 10591 1433 1893 2307
5.2.2 Others $ 9148.39 865.83 1247.59 1137.73 35040 4410 3784 4009
6 Paper-based Instruments (6.1 to 6.2) 6703.70 657.01 660.33 596.99 5627190 551207 640955 557721
6.1 CTS (NPCI Managed) 6702.54 657.01 660.33 596.99 5625941 551207 640955 557721
6.2 Others 1.17 1249
Total - Retail Payments (2+3+4+5+6) 442557.14 43164.07 70767.70 70035.28 41486430 3768727 4995808 4627165
Total Payments (1+2+3+4+5+6) 444149.06 43320.75 70960.48 70216.58 147086278 12938889 17962798 15076275
Total Digital Payments (1+2+3+4+5) 437445.36 42663.74 70300.15 69619.59 141459089 12387683 17321843 14518553

PART II - Payment Modes and Channels
System Volume (Lakh) Value (₹ Crore)
FY 2020-21 2021 2022 FY 2020-21 2021 2022
Jan. Dec. Jan. Jan. Dec. Jan.
1 2 3 4 5 6 7 8
A. Other Payment Channels                
1 Mobile Payments (mobile app based) (1.1 to 1.2) 258033.70 27644.30 49877.80 50122.59 9201212 1020313 1433961 1422869
1.1 Intra-bank $ 25220.71 2571.61 3927.19 3879.91 1871390 212336 254443 250455
1.2 Inter-bank $ 232812.99 25072.69 45950.61 46242.68 7329822 807977 1179518 1172414
2 Internet Payments (Netbanking / Internet Browser Based) @ (2.1 to 2.2) 32493.63 3084.98 3117.10 3091.31 41581497 4158234 4531114 4008361
2.1 Intra-bank @ 6886.15 617.29 611.14 598.61 20601554 2184556 2082236 1723484
2.2 Inter-bank @ 25607.48 2467.69 2505.96 2492.69 20979943 1973678 2448878 2284877
B. ATMs                
3 Cash Withdrawal at ATMs $ (3.1 to 3.3) 60905.81 5734.25 5928.20 5562.33 2889826 267500 280372 262539
3.1 Using Credit Cards $ 51.41 5.04 5.90 5.49 2560 251 295 269
3.2 Using Debit Cards $ 60602.23 5704.78 5893.54 5527.49 2878025 266315 279100 261279
3.3 Using Pre-paid Cards $ 252.17 24.43 28.76 29.36 9240 934 977 990
4 Cash Withdrawal at PoS $ (4.1 to 4.2) 394.77 32.47 3.89 2.36 1533 137 42 35
4.1 Using Debit Cards $ 353.50 30.62 3.71 2.08 1484 135 35 20
4.2 Using Pre-paid Cards $ 41.27 1.84 0.18 0.28 49 2 7 16
5 Cash Withrawal at Micro ATMs @ 9460.43 777.16 940.20 1125.54 225420 21700 25208 28582
5.1 AePS @ 9460.43 777.16 940.20 1125.54 225420 21700 25208 28582

PART III - Payment Infrastructures (Lakh)
System As on March 2021 2021 2022
Jan. Dec. Jan.
1 2 3 4
Payment System Infrastructures        
1 Number of Cards (1.1 to 1.2) 9602.51 9491.63 10066.90 10111.81
1.1 Credit Cards 620.49 610.98 689.49 702.52
1.2 Debit Cards 8982.02 8880.65 9377.42 9409.29
2 Number of PPIs @ (2.1 to 2.2) 21952.60 21212.16 26426.15 26898.31
2.1 Wallets @ 20052.10 19461.26 23828.54 24231.94
2.2 Cards @ 1900.51 1750.90 2597.62 2666.37
3 Number of ATMs (3.1 to 3.2) 2.39 2.34 2.49 2.51
3.1 Bank owned ATMs $ 2.14 2.09 2.19 2.21
3.2 White Label ATMs $ 0.25 0.25 0.30 0.30
4 Number of Micro ATMs @ 4.04 3.73 5.91 6.46
5 Number of PoS Terminals 47.20 46.55 54.98 56.20
6 Bharat QR @ 35.70 33.60 46.47 46.97
7 UPI QR * 925.22 805.89 1440.10 1521.05
@: New inclusion w.e.f. November 2019
#: Data reported by Co-operative Banks, LABs and RRBs included with effect from December 2021.
$ : Inclusion separately initiated from November 2019 - would have been part of other items hitherto.
*: New inclusion w.e.f. September 2020; Includes only static UPI QR Code
Note : 1. Data is provisional.
2. ECS (Debit and Credit) has been merged with NACH with effect from January 31, 2020.
3. The data from November 2019 onwards for card payments (Debit/Credit cards) and Prepaid Payment Instruments (PPIs) may not be comparable with earlier months/ periods, as more granular data is being published along with revision in data definitions.
4. Only domestic financial transactions are considered. The new format captures e-commerce transactions; transactions using FASTags, digital bill payments and card-to-card transfer through ATMs, etc.. Also, failed transactions, chargebacks, reversals, expired cards/ wallets, are excluded.
Part I-A. Settlement systems
1.1.3: Tri- party Repo under the securities segment has been operationalised from November 05, 2018.
Part I-B. Payments systems
4.1.2: ‘Others’ includes e-commerce transactions and digital bill payments through ATMs, etc.
4.2.2: ‘Others’ includes e-commerce transactions, card to card transfers and digital bill payments through ATMs, etc.
5: Available from December 2010.
5.1: includes purchase of goods and services and fund transfer through wallets.
5.2.2: includes usage of PPI Cards for online transactions and other transactions.
6.1: Pertain to three grids – Mumbai, New Delhi and Chennai.
6.2: ‘Others’ comprises of Non-MICR transactions which pertains to clearing houses managed by 21 banks.
Part II-A. Other payment channels
1: Mobile Payments –
oInclude transactions done through mobile apps of banks and UPI apps.
oThe data from July 2017 includes only individual payments and corporate payments initiated, processed, and authorised using mobile device. Other corporate payments which are not initiated, processed, and authorised using mobile device are excluded.
2: Internet Payments – includes only e-commerce transactions through ‘netbanking’ and any financial transaction using internet banking website of the bank.
Part II-B. ATMs
3.3 and 4.2: only relates to transactions using bank issued PPIs.
Part III. Payment systems infrastructure
3: Includes ATMs deployed by Scheduled Commercial Banks (SCBs) and White Label ATM Operators (WLAOs). WLAs are included from April 2014 onwards.

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