| PART I - Payment System Indicators - Payment & Settlement System Statistics |
| System | Volume (Lakh) | Value (₹ Crore) |
| FY 2020-21 | 2020 | 2021 | FY 2020-21 | 2020 | 2021 |
| Apr. | Mar. | Apr. | Apr. | Mar. | Apr. |
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| A. Settlement Systems | | | | | | | | |
| Financial Market Infrastructures (FMIs) | | | | | | | | |
| 1 CCIL Operated Systems (1.1 to 1.3) | 27.97 | 1.34 | 2.92 | 2.36 | 161943141 | 9808581 | 17383479 | 15138384 |
| 1.1 Govt. Securities Clearing (1.1.1 to 1.1.3) | 11.55 | 0.70 | 0.91 | 0.83 | 110634315 | 6644724 | 11182301 | 9963717 |
| 1.1.1 Outright | 6.28 | 0.38 | 0.42 | 0.41 | 10032187 | 779511 | 678873 | 739674 |
| 1.1.2 Repo | 2.84 | 0.17 | 0.26 | 0.21 | 43751173 | 2517435 | 4362390 | 3829853 |
| 1.1.3 Tri-party Repo | 2.43 | 0.16 | 0.23 | 0.20 | 56850956 | 3347778 | 6141037 | 5394189 |
| 1.2 Forex Clearing | 16.04 | 0.63 | 1.95 | 1.49 | 48903961 | 3030887 | 5828078 | 4913256 |
| 1.3 Rupee Derivatives @ | 0.38 | 0.01 | 0.06 | 0.05 | 2404865 | 132970 | 373100 | 261411 |
| B. Payment Systems | | | | | | | | |
| I Financial Market Infrastructures (FMIs) | – | – | – | – | – | – | – | – |
| 1 Credit Transfers - RTGS (1.1 to 1.2) | 1591.92 | 54.35 | 202.35 | 151.52 | 105599849 | 6443653 | 12982215 | 8802868 |
| 1.1 Customer Transactions | 1573.47 | 53.35 | 200.70 | 150.19 | 91008367 | 5612493 | 11427958 | 7555042 |
| 1.2 Interbank Transactions | 18.45 | 1.00 | 1.65 | 1.33 | 14591482 | 831161 | 1554257 | 1247825 |
| II Retail | | | | | | | | |
| 2 Credit Transfers - Retail (2.1 to 2.6) | 317851.82 | 17950.56 | 37208.47 | 34506.22 | 33522150 | 1687713 | 4053692 | 2946342 |
| 2.1 AePS (Fund Transfers) @ | 11.32 | 0.69 | 1.16 | 0.94 | 623 | 29 | 72 | 61 |
| 2.2 APBS $ | 14372.99 | 2312.36 | 1128.83 | 972.73 | 112747 | 18996 | 11086 | 5383 |
| 2.3 IMPS | 32783.47 | 1224.75 | 3631.44 | 3229.68 | 2941500 | 121141 | 327236 | 299542 |
| 2.4 NACH Cr $ | 16449.51 | 2657.23 | 1648.80 | 1029.55 | 1232714 | 89999 | 164083 | 101457 |
| 2.5 NEFT | 30927.89 | 1759.79 | 3481.39 | 2862.71 | 25130910 | 1306406 | 3046329 | 2046235 |
| 2.6 UPI @ | 223306.64 | 9995.74 | 27316.85 | 26410.61 | 4103658 | 151141 | 504886 | 493664 |
| 2.6.1 of which USSD @ | 10.45 | 0.70 | 0.94 | 0.96 | 172 | 11 | 15 | 15 |
| 3 Debit Transfers and Direct Debits (3.1 to 3.3) | 10440.40 | 691.42 | 1023.06 | 1001.32 | 872399 | 56029 | 86351 | 82983 |
| 3.1 BHIM Aadhaar Pay @ | 160.84 | 20.66 | 12.92 | 13.88 | 2580 | 217 | 346 | 377 |
| 3.2 NACH Dr $ | 9629.61 | 667.06 | 904.64 | 894.08 | 868906 | 55805 | 85851 | 82467 |
| 3.3 NETC (linked to bank account) @ | 649.96 | 3.70 | 105.50 | 93.36 | 913 | 7 | 154 | 139 |
| 4 Card Payments (4.1 to 4.2) | 57841.30 | 2822.19 | 5681.24 | 4833.00 | 1293080 | 44015 | 139715 | 115572 |
| 4.1 Credit Cards (4.1.1 to 4.1.2) | 17641.06 | 768.53 | 1887.27 | 1575.32 | 630414 | 20765 | 72319 | 59049 |
| 4.1.1 PoS based $ | 8688.81 | 283.26 | 1012.86 | 782.31 | 280769 | 8052 | 33286 | 26314 |
| 4.1.2 Others $ | 8952.25 | 485.27 | 874.41 | 793.00 | 349645 | 12713 | 39033 | 32735 |
| 4.2 Debit Cards (4.2.1 to 4.2.1) | 40200.24 | 2053.66 | 3793.97 | 3257.68 | 662667 | 23250 | 67396 | 56523 |
| 4.2.1 PoS based $ | 20805.24 | 676.32 | 2240.07 | 1822.82 | 378044 | 9005 | 42816 | 35861 |
| 4.2.2 Others $ | 19395.00 | 1377.34 | 1553.89 | 1434.86 | 284623 | 14245 | 24580 | 20662 |
| 5 Prepaid Payment Instruments (5.1 to 5.2) | 49392.26 | 2086.01 | 5154.57 | 4762.03 | 197696 | 9648 | 21372 | 22148 |
| 5.1 Wallets | 39987.01 | 1841.26 | 4182.92 | 3963.08 | 152065 | 8693 | 14856 | 14421 |
| 5.2 Cards (5.2.1 to 5.2.2) | 9405.25 | 244.75 | 971.65 | 798.95 | 45631 | 956 | 6516 | 7727 |
| 5.2.1 PoS based $ | 437.31 | 38.21 | 42.20 | 36.85 | 11639 | 313 | 1579 | 1642 |
| 5.2.2 Others $ | 8967.94 | 206.54 | 929.45 | 762.11 | 33992 | 642 | 4937 | 6085 |
| 6 Paper-based Instruments (6.1 to 6.2) | 6703.70 | 176.82 | 806.59 | 557.79 | 5627189 | 163685 | 722031 | 553322 |
| 6.1 CTS (NPCI Managed) | 6702.53 | 176.57 | 806.59 | 557.79 | 5625941 | 163487 | 722031 | 553322 |
| 6.2 Others | 1.17 | 0.25 | 0.00 | 0.00 | 1249 | 197 | – | – |
| Total - Retail Payments (2+3+4+5+6) | 442229.48 | 23727.00 | 49873.93 | 45660.36 | 41512514 | 1961090 | 5023161 | 3720367 |
| Total Payments (1+2+3+4+5+6) | 443821.40 | 23781.35 | 50076.28 | 45811.88 | 147112363 | 8404743 | 18005376 | 12523235 |
| Total Digital Payments (1+2+3+4+5) | 437117.70 | 23604.53 | 49269.69 | 45254.09 | 141485173 | 8241058 | 17283345 | 11969913 |
| PART II - Payment Modes and Channels |
| System | Volume (Lakh) | Value (₹ Crore) |
| FY 2020-21 | 2020 | 2021 | FY 2020-21 | 2020 | 2021 |
| Apr. | Mar. | Apr. | Apr. | Mar. | Apr. |
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| A. Other Payment Channels | | | | | | | | |
| 1 Mobile Payments (mobile app based) (1.1 to 1.2) | 252364.97 | 11276.04 | 32971.49 | 31282.44 | 9089832 | 364031 | 1246220 | 982360 |
| 1.1 Intra-bank $ | 25130.99 | 1064.77 | 4852.88 | 2563.43 | 1865484 | 73418 | 270764 | 190500 |
| 1.2 Inter-bank $ | 227233.98 | 10211.27 | 28118.60 | 28719.01 | 7224348 | 290613 | 975456 | 791860 |
| 2 Internet Payments (Netbanking / Internet Browser Based) @ (2.1 to 2.2) | 32483.42 | 1597.63 | 3390.80 | 2682.48 | 41534334 | 2246209 | 4976087 | 3180133 |
| 2.1 Intra-bank @ | 6886.15 | 390.07 | 707.26 | 567.04 | 20601554 | 1204254 | 2355028 | 1352169 |
| 2.2 Inter-bank @ | 25597.27 | 1207.57 | 2683.55 | 2115.44 | 20932780 | 1041955 | 2621059 | 1827964 |
| B. ATMs | | | | | | | | |
| 3 Cash Withdrawal at ATMs $ (3.1 to 3.3) | 60905.81 | 2953.18 | 6040.02 | 5256.36 | 2889826 | 129098 | 285268 | 255527 |
| 3.1 Using Credit Cards $ | 51.41 | 3.68 | 5.92 | 5.09 | 2560 | 159 | 307 | 258 |
| 3.2 Using Debit Cards $ | 60602.23 | 2938.54 | 6007.92 | 5226.23 | 2878025 | 128560 | 283955 | 254397 |
| 3.3 Using Pre-paid Cards $ | 252.17 | 10.97 | 26.18 | 25.03 | 9240 | 379 | 1007 | 871 |
| 4 Cash Withdrawal at PoS $ (4.1 to 4.2) | 394.60 | 40.87 | 22.38 | 22.06 | 1532 | 111 | 119 | 133 |
| 4.1 Using Debit Cards $ | 353.33 | 35.67 | 19.49 | 18.85 | 1483 | 105 | 114 | 111 |
| 4.2 Using Pre-paid Cards $ | 41.27 | 5.21 | 2.90 | 3.20 | 49 | 5 | 5 | 22 |
| 5 Cash Withrawal at Micro ATMs @ | 9460.43 | 875.54 | 763.86 | 725.35 | 225420 | 14462 | 22276 | 21701 |
| 5.1 AePS @ | 9460.43 | 875.54 | 763.86 | 725.35 | 225420 | 14462 | 22276 | 21701 |
| PART III - Payment Infrastructures (Lakh) |
| System | As on March 2021 | 2020 | 2021 |
| Apr. | Mar. | Apr. |
| 1 | 2 | 3 | 4 |
| Payment System Infrastructures | | | | |
| 1 Number of Cards (1.1 to 1.2) | 9602.51 | 8868.07 | 9602.51 | 9630.55 |
| 1.1 Credit Cards | 620.49 | 573.60 | 620.49 | 622.60 |
| 1.2 Debit Cards | 8982.02 | 8294.47 | 8982.02 | 9007.95 |
| 2 Number of PPIs @ (2.1 to 2.2) | 21951.37 | 18342.76 | 21951.37 | 22216.97 |
| 2.1 Wallets @ | 20052.10 | 17150.44 | 20052.10 | 20249.78 |
| 2.2 Cards @ | 1899.27 | 1192.32 | 1899.27 | 1967.19 |
| 3 Number of ATMs (3.1 to 3.2) | 2.39 | 2.34 | 2.39 | 2.40 |
| 3.1 Bank owned ATMs $ | 2.14 | 2.10 | 2.14 | 2.14 |
| 3.2 White Label ATMs $ | 0.25 | 0.24 | 0.25 | 0.25 |
| 4 Number of Micro ATMs @ | 4.04 | 2.76 | 4.04 | 4.14 |
| 5 Number of PoS Terminals | 47.20 | 43.91 | 47.20 | 45.25 |
| 6 Bharat QR @ | 35.70 | 20.19 | 35.70 | 35.95 |
| 7 UPI QR * | 925.22 | – | 925.22 | 978.19 |
@: New inclusion w.e.f. November 2019
$ : Inclusion separately initiated from November 2019 - would have been part of other items hitherto.
*: New inclusion w.e.f. September 2020; Includes only static UPI QR Code
Note : 1. Data is provisional.
2. ECS (Debit and Credit) has been merged with NACH with effect from January 31, 2020.
3. The data from November 2019 onwards for card payments (Debit/Credit cards) and Prepaid Payment Instruments (PPIs) may not be comparable with earlier months/ periods, as more granular data is being published along with revision in data definitions.
4. Only domestic financial transactions are considered. The new format captures e-commerce transactions; transactions using FASTags, digital bill payments and card-to-card transfer through ATMs, etc.. Also, failed transactions, chargebacks, reversals, expired cards/ wallets, are excluded.
Part I-A. Settlement systems
1.1.3: Tri- party Repo under the securities segment has been operationalised from November 05, 2018.
Part I-B. Payments systems
4.1.2: ‘Others’ includes e-commerce transactions and digital bill payments through ATMs, etc.
4.2.2: ‘Others’ includes e-commerce transactions, card to card transfers and digital bill payments through ATMs, etc.
5: Available from December 2010.
5.1: includes purchase of goods and services and fund transfer through wallets.
5.2.2: includes usage of PPI Cards for online transactions and other transactions.
6.1: Pertain to three grids – Mumbai, New Delhi and Chennai.
6.2: ‘Others’ comprises of Non-MICR transactions which pertains to clearing houses managed by 21 banks.
Part II-A. Other payment channels
1: Mobile Payments –
o Include transactions done through mobile apps of banks and UPI apps.
o The data from July 2017 includes only individual payments and corporate payments initiated, processed, and authorised using mobile device. Other corporate payments which are not initiated, processed, and authorised using mobile device are excluded.
2: Internet Payments – includes only e-commerce transactions through ‘netbanking’ and any financial transaction using internet banking website of the bank.
Part II-B. ATMs
3.3 and 4.2: only relates to transactions using bank issued PPIs.
Part III. Payment systems infrastructure
3: Includes ATMs deployed by Scheduled Commercial Banks (SCBs) and White Label ATM Operators (WLAOs). WLAs are included from April 2014 onwards. |