A summary of performance under the Citizen’s Charter of Reserve Bank of India (RBI) during the month of October 2026 is given below – | Description | No. of Applications | | A | Applications pending at the beginning of the month | 2,666 | | B | Applications received during the month | 15,725 | | C | Referred back to applicants for additional information | 707 | | | Total (A+B-C) | 17,684 | | D | Applications processed during the month – Within timeline – Beyond timeline | 15,186 15,164 (99.9%) 22 (0.1%) | | E | Applications pending at the end of the month – Within timeline – Beyond timeline | 2,498 2,483 (99.4%) 15* (0.6%) | | * Awaiting inputs from external agencies (13), Under Process (2) | | Function-wise Status of Applications Processed / Pending | | Function | No. of Applications | | Total | Processed | Pending | | Within timeline | Beyond timeline | Within timeline | Beyond timeline | | Banker to Banks and Governments | 6,497 | 6,497 | - | - | - | | Currency Management | 6,924 | 6,307 | - | 617 | - | | Debt Management | 681 | 552 | - | 129 | - | | Financial Markets | 5 | 2 | - | 3 | - | | FinTech | - | - | - | - | - | | Foreign Exchange Management | 2,167 | 1,099 | 5 | 1,050 | 13 | | Payment and Settlement Systems | 46 | 20 | 2 | 24 | - | | Regulation and Supervision | 1,364 | 687 | 15 | 660 | 2 | | Total | 17,684 | 15,164 | 22 | 2,483 | 15 | The number of services under the Charter stands at 206 as on October 31, 2026. For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal – https://pravaah.rbi.org.in. (Brij Raj) Chief General Manager Press Release: 2026-2027/1423 |
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