Financial Inclusion and Education are two important elements in the Reserve Bank
of India’s developmental role. Towards this, it has created critical volume of literature
and has uploaded on its website in 13 languages for banks and other stakeholders
to download and use. The aim of this initiative is to create awareness about financial
products and services, good financial practices, going digital and consumer protection.
The booklet FAME (Financial Awareness Messages) provides basic financial
literacy messages for the information of general public. It contains eleven institution/product
neutral financial awareness messages, such as, documents to be submitted while opening
a bank account (KYC), importance of budgeting, saving and responsible borrowing,
maintaining a good credit score by repaying loans on time, banking at doorstep or
at vicinity, knowing how to lodge complaints at the bank and the Banking Ombudsman,
usage of electronic remittances, investing money only in registered entities, etc.
Two posters – UPI (Unified Payment Interface) and *99# (Unstructured Supplementary Service Data)
– explained these new concepts in digital payments space.
Earlier, the Reserve Bank had published a series of pictorial booklets. Under the
‘Raju’ title, it created literature on the habit of savings and banking
‘Money Kumar’ series simultaneously explained the role and functions of
the Reserve Bank.
All this is available in 13 regional Indian languages and can be easily downloaded at 'Downloads' tab.