The tender for empanelment of travel agents was uploaded online on MSTC and RBI website on June 03, 2019 at 1120 hrs having tender number RBI/Central Office/Department of Corporate Services (DCS)/5/18-19/ET/399. In this connection, Pre-bid meeting for this tender was held on June 07, 2019 at 3 PM in New Conference Hall, 1st Floor RBI Main Building, Mumbai. List of officials from Department of Corporate Services, Mumbai and representatives from interested agencies who participated in the meeting is given in the Annex. The discussions held with the agencies’ representatives and clarifications arrived thereof are mentioned hereunder. | SI No | Questions raised by agencies’ representative | Reference to Tender clause no: | Clarification given by the Bank | | 1 | Meet and assist should be extended to how many RBI officers? | Page 9, Para 3, Point no.10 | We expect meet and assist/escort for our Top Management. However, the bidder may provide meet and assist as permitted by their internal policy, as complimentary. | | 2 | How SBT will be integrated with RBI systems? | Page 9, Para 3, Point no.15 | SBT will be done in collaboration with Department of Information Technology and Samadhan. It will be intimated to the agency, once it is decided by RBI. | | 3 | Whether the travel agency must be approved by Government of India? | Page 8, Para 3, Point no.1 | The travel agency must have been registered with Government of India and should have certificate of Accreditation from IATA. | | 4 | Whether it is mandatory to have an office in Mumbai while applying for tender? | NA | It is not necessary to have office in Mumbai. However, it is preferable to have branch in Mumbai since maximum tickets are booked in Mumbai. | | 5 | Within how many days the bills will be settled from submission of invoice? | Page 9, Para 3, Point no.16 | The travel agency should send the invoice within fortnight from the date of booking of the tickets and the Bills will be settled within fortnight from the date of receipt of the Bills. Therefore, total period is written as four weeks under point no.16. | Chief General Manager
Reserve Bank of India
Department of Corporate Service
Main Building, 2nd Floor
Shahid Bhagat Singh Marg
Fort, Mumbai – 400001
Annex | SI no | Name | Office/Agency | | RBI, Mumbai | | 1 | R B Nandoskar | General Manager | | 2 | Chitra S Patankar | Manager | | 3 | P P Ketkar | Assistant Manager | | 4 | Vinod M T | Assistant Manager | | 5 | Kalimuddin Syed | Assistant | | Company representatives | | 1 | Karl Valentine | International Travel House | | 2 | M M Krishanan Rao | International Travel House | | 3 | Alka G Raikar | International Travel House | | 4 | Preesha V Rajpal | International Travel House | | 5 | Aneesha Kuriakose | Akbar Travels of India | | 6 | Vrinda Rodrigues | ABM Travels and Tours | | 7 | Anamika Masurekar | FCM Travel Solutions | | 8 | Arti Handa | FCM Travel Solutions | | 9 | Sneha Dutta | SOTC Travel Limited | | 10 | Trupti Karangutkar | Balmer Lawrie & Co | | 11 | Surajit Basu | Balmer Lawrie & Co | | 12 | Anjali Thomas | Quest2travel | | |