IX PAYMENT AND SETTLEMENT SYSTEMS
AND INFORMATION TECHNOLOGY
Reflecting the need for technologically advanced, secure, efficient, accessible payment and settlement systems, the
Reserve Bank persisted in its endeavour to incentivise electronic modes of payment. Enhanced use of prepaid payment
instruments and mobile phone based payment services have been promoted with adequate security measures in place.
Driven by the objective of reinforcing RBI as a knowledge hub, the Bank has striven towards strategic use of IT and
its applications.
IX.1 In a system of inter-woven financial and
international economic linkages, an efficient payment
and settlement system is paramount. In the Indian
set up with an enormous spread of banking and nonbank
financial institutions and other financial
organisations, ensuring adequate payment and
settlement structures with strong security measures
to harness efficacy assumes critical significance and
hence is yet another unique responsibility of the
Reserve Bank.
IX.2 During the year, various payment and
settlement systems in the country continued
to function efficiently, thereby facilitating
smooth functioning of the financial markets in
particular and the economy in general. The total
turnover under the various payment and settlement
systems both in value as well as volume terms,
exhibited a steady growth of 10 per cent in 2010-11
(Table IX.1).
OVERSIGHT OF PAYMENT SYSTEMS IN INDIA
IX.3 The Payment and Settlement Systems Act,
2007 (PSS Act) empowers the Reserve Bank of India
to regulate and supervise payment systems within
the country.1 The scope of the oversight function of
the Bank is guided by the policy objectives spelt out
in the Mission Statement “Payment Systems in India
Vision 2009-12 (July-June)”, in terms of which the
Bank would strive “to ensure that all payment and settlement systems operating in the country are safe,
secure, sound, efficient, accessible and authorised”.
Oversight necessitates that “the objectives of safety
and efficiency are promoted by monitoring existing
and planned systems, assessing them against these
objectives and, where necessary, inducing change”2.
IX.4 In terms of the PSS Act, the Reserve Bank
monitors all planned payment systems and ensures
that only those payment systems with strong system
design, adequate risk management solutions and
sound financial parameters are authorized to operate
in the country.
IX.5 All authorised entities are assessed against
their individual authorisation conditionalities and
relevant policy guidelines issued by the Bank. The
assessment process comprises of off-site surveillance
as well as on-site inspections.
IX.6 Off-site surveillance involves data collection
and analysis, self-assessment by the authorised
entities, periodical system audits by qualified
professionals and market intelligence. Periodical
analysis of the data is carried out to discern patterns
and/or trends for further policy actions, if any. System
audit has been prescribed to ensure that the
authorised payment systems perform to the best
standards of data security and integrity and that the
processes and procedures are in sync with the
authorisation conditions.
Table IX.1: Payment System Indicators - Annual Turnover |
Item |
Volume (in million) |
Value (` crore) |
2008-09 |
2009-10 |
2010-11 |
2008-09 |
2009-10 |
2010-11 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
Systemically Important Payment Systems (SIPS) |
|
|
|
|
|
|
1. High Value Clearing |
21.8 |
5.5 |
0.0 |
45,50,667 |
18,61,560 |
0 |
2. RTGS |
13.4 |
33.2 |
49.3 |
3,22,79,881 |
3,94,53,359 |
4,84,87,234 |
Total SIPS (1+2) |
35.2 |
38.8 |
49.3 |
3,68,30,548 |
4,13,14,919 |
4,84,87,234 |
|
|
|
|
(6.6) |
(6.3) |
(6.2) |
Financial Markets Clearing |
|
|
|
|
|
|
3. CBLO |
0.1 |
0.1 |
0.1 |
88,24,784 |
1,55,41,378 |
1,22,59,744 |
4. Government Securities Clearing |
0.3 |
0.3 |
0.4 |
62,54,519 |
89,86,718 |
69,70,236 |
5. Forex Clearing |
0.8 |
0.9 |
1.2 |
1,69,37,489 |
1,42,11,486 |
1,91,60,153 |
Total Financial Markets Clearing (3-5) |
1.2 |
1.4 |
1.7 |
3,20,16,792 |
3,87,39,582 |
3,83,90,133 |
|
|
|
|
(5.7) |
(5.9) |
(4.9) |
Others |
|
|
|
|
|
|
6. MICR Clearing |
1,142.0 |
1,144.2 |
1,155.1 |
58,57,575 |
66,69,957 |
83,01,218 |
7. Non-MICR Clearing |
233.6 |
230.6 |
232.3 |
20,60,893 |
18,78,425 |
18,32,909 |
Retail Electronic Clearing |
|
|
|
|
|
|
8. ECS DR |
160.1 |
149.3 |
156.7 |
66,976 |
69,524 |
73,646 |
9. ECS CR |
88.4 |
98.1 |
117.3 |
97,487 |
1,17,613 |
1,81,686 |
10. EFT/NEFT |
32.2 |
66.3 |
132.3 |
2,51,956 |
4,09,507 |
9,39,149 |
Total Retail Electronic Clearing |
280.6 |
313.8 |
406.4 |
4,16,419 |
5,96,644 |
11,94,481 |
Cards |
|
|
|
|
|
|
11. Credit Cards |
259.6 |
234.2 |
265.1 |
65,356 |
61,824 |
75,516 |
12. Debit Cards |
127.7 |
170.2 |
237.1 |
18,547 |
26,418 |
35,705 |
Total Cards |
387.2 |
404.4 |
502.2 |
83,903 |
88,242 |
1,14,207 |
Total Others (6 to 12) |
2,043.4 |
2,092.9 |
2,296.0 |
84,18,790 |
92,33,268 |
1,14,35,745 |
|
|
|
|
(1.5) |
(1.4) |
(1.5) |
Grand Total (1 to12) |
2,079.8 |
2,133.0 |
2,346.9 |
7,72,66,130 |
8,92,87,769 |
9,83,13,112 |
|
|
|
|
(13.9) |
(13.6) |
(12.5) |
Note:1. High value clearing has been discontinued w.e.f. April 1, 2010.
2. Settlement of Government securities clearing and forex transactions is through Clearing Corporation of India Ltd.
3. At the end of April 2011, the MICR clearing was available at 66 centres (65 centres during previous year).
4. The figures of cards are for transactions at POS terminals only.
5. Figures in parentheses are ratios to GDP at current market prices. |
IX.7 Additionally, each authorised entity is required
to carry out a self-assessment of its operations, risk
management and business continuity arrangements
amongst other parameters based on international
standards prescribed by the Committee on Payment
and Settlement Systems (CPSS), the global
standards setting body for payment and settlement
systems. The results of the self-assessment shared
with the Reserve Bank, are used to create a risk profile
of the entity. The inputs gathered through market
intelligence are also used as a pointer. A need based
on-site inspection complements the assessment
process.
IX.8 Based on the assessment carried out and
market intelligence including consultation with
stakeholders, the Reserve Bank induces changes in
the payment system/s for improving their safety and
efficiency as well as customer convenience and
service. Rules, regulations, procedural guidelines,
access criteria and minimum standards for operational
efficiency for various products including the largevalue
and retail payments are used for this purpose.
Statutory powers conferred by the PSS Act are also
used for giving necessary directions.
IX.9 To aid the process of oversight, Regional
Offices have been set up at four metros.
POLICY INITIATIVES
IX.10 Under the guidance of the Board for
Regulation and Supervision of Payment and
Settlement Systems (BPSS) several important policy
initiatives were taken.
Paper-based Payment Systems
IX.11 The magnitude of the paper transactions
despite recording a fall of 5 per cent over the previous
year, continued to dominate the payment system
accounting for 59 per cent of the total volume of
transactions. The Reserve Bank took several steps
to both reduce the settlement time of paper clearing
and also encourage the shift towards electronic mode
of payments.
i) To further refine the acceptance of multi-user
inputs in a networked environment, corebanking
integration and graphic interface
compatibility, a new automation software
package called ‘Express Cheque Clearing
System’ (ECCS) has been developed. It
incorporates all the latest features and is
expected to be rolled out across all the non-
Magnetic Ink Character Recognition (MICR)
locations in the country by September 2011
along with the speed clearing facility at all the
centres.
ii) Speed clearing has since been extended to
216 centres including all 66 MICR centres.
iii) The service charge for cheque processing
through MICR CPC and collection charge for
outstation/speed clearing have been
rationalized.
iv) The second phase of the grid-based Cheque
Truncation System (CTS) is nearing
implementation at Chennai incorporating the
CTS Standards-2010.
Electronic Payment Systems
IX.12 The electronic payment products provide
speedier, cost effective and secure payment
mechanism to customers in comparison to traditional paper based payment instruments. The evolution of
electronic payment products in the country has
progressed through two phases: (i) introductory phase
and (ii) rationalisation phase.
IX.13 During the introductory phase, electronic
products like Electronic Clearing Service (ECS) and
Electronic Funds Transfer (EFT) were introduced by
the Reserve Bank. These systems were
decentralised, serving the population of specific
areas. The focus during the rationalisation phase has
been to introduce centralised pan-India payment
solutions like the Real Time Gross Settlement
(RTGS), National Electronic Funds Transfer (NEFT)
and National Electronic Clearing Service (NECS) that
enable servicing customers spread throughout the
country with settlement at a central location. This
phase also coincided with the implementation of Core
Banking Solutions (CBS)/centralised liquidity
management solutions in banks.
IX.14 The RTGS system, in operation since March
2004, has witnessed a steady growth in both value
and volume terms (Table IX.1).
IX.15 Various initiatives taken to further refine the
centralised systems during the year are as follows:
i) To streamline the process flow in credit-push
systems like NEFT, RTGS, ECS (Credit) and
NECS systems, banks can credit
beneficiaries’ accounts based solely on
account number details subject to safeguards.
ii) RBI has been waiving processing charges for
retail electronic payment systems since the
year 2006. It has now been decided to allow
the clearing houses/processing centres to levy
processing charges on the originating banks.
Further, the destination banks will also levy
some nominal charges on the originating
banks as a compensation for usage of their
infrastructure.
iii) Regional Electronic Clearing Service (RECS)
introduced in 2009 for facilitating state-wide
payment and receipts, has been successfully operating at Bengaluru, Chennai,
Thiruvananthapuram, Ahmedabad,
Hyderabad, Guwahati, Kolkata, Bhubaneswar
and Jaipur. While all these centres operate
the credit scheme, Bengaluru and Chennai
also operate the debit scheme.
iv) A new value band in the `1-2 lakh segment
under NEFT was created, with customers
having to pay lower charges. The threshold
value for RTGS transactions has since been
raised to `2 lakh.
IX.16 The efforts of RBI aimed at promoting
electronic payment systems vis-à-vis paper based
payments are evident, with both the value and
volumes of these systems registering impressive
growth rates (Chart IX.1).
IX.17 To ensure timely resolution of disputes
between system providers and system participants,
a Dispute Resolution Mechanism (DRM) under the
PSS Act, 2007 has been framed. A time frame of a
maximum 15 working days has been laid down for
resolution of disputes.
IX.18 The PSS Act, 2007 and regulations framed
thereafter have provided a firm legal basis for the
process of netting and settlement finality. To amplify
these aspects, a directive on Settlement and Default
Handling Procedures has been issued which covers
all multilateral and deferred net settlement systems
authorised by the Reserve Bank of India.
New Payment Channels
IX.19 The card based payment systems cover credit/
debit and prepaid cards. With more than 250 million
cards (debit, credit) issued in the country, a spurt in
the usage of these cards across various delivery
channels like Automated Teller Machines (ATMs),
Points of Sale (POS), e-commerce, m-commerce,
Interactive Voice Response (IVR), etc. has been
observed. On an average, 400 million transactions
valuing over a `1,000 billion are being processed
during a month using these cards.
IX.20 To ensure the security in the usage of these
products, the Reserve Bank has mandated
i) An additional factor of authentication for all
card-not-present transactions except the Mail
Order Telephone Order (MOTO) transactions.
The Bank is in the process of addressing the
security of card present transactions
(transactions effected with cards at ATM and
POS channels). A working group constituted
by the Reserve Bank for securing card
present transactions has submitted its
recommendations which are being evaluated
for implementation.
ii) Online alerts effective from July 01, 2011 for
all types of card transactions irrespective of
the amount and channel used.
IX.21 Subsequent to issuance of the guidelines on
prepaid payment instruments, this segment has also seen a spurt in activity. Banks as well as non-banks
currently operate in the prepaid payments system
segment. This product is being leveraged by non-bank
system providers for entry into payments arena.
Fifteen non-bank entities have been authorised to
issue these products, and this has ushered in
innovative payment products leveraging payment
channels like e-commerce and m-commerce. The
semi closed m-wallets can be issued for value up to
`50,000 bringing them on par with other semi closed
prepaid instruments.
|
IX.22 The guidelines on prepaid instruments have
been amended to (i) extend the use of semi closed
prepaid instruments intended for payment of utility
bills/essential services, for purchase of air/train travel
tickets (ii) permit banks to issue semi closed prepaid
instruments through the agents in addition to the
business correspondents and (iii) permit the issue of
co-branded and gift prepaid payment instruments
(iv) permit banks to issue prepaid instruments to
government organisations and other financial
institutions for onward issuance to the beneficiaries/
customers and to beneficiaries under Money Transfer
Service Scheme (MTSS) for loading cross border
inward remittances received by them.
IX.23 Mobile phone based banking, one of the
important evolutions in payment systems, is currently
being provided by 38 banks. Banks have also been
permitted to facilitate mobile banking transactions
without end-to-end encryption up to `5000.
IX.24 As a further step to ensure timely and speedy
reconciliation of failed ATM transaction, effective from
July 2011, the time limit for resolution of complaints
has been reduced from 12 to 7 working days from
the date of complaint, failing which `100 per day is
payable as penalty by the bank (provided the
complaint is lodged by the customer within 30 days
of the transaction).
IX.25 To ensure a level playing field among the
stakeholders, banks have been advised that the five
free transactions in a month permitted to savings
bank account holders at other bank ATMs would
include all types of transactions - financial and nonfinancial.
Interdependencies in Payment Systems
IX.26 The payment and settlement infrastructure of
the country is becoming increasingly interdependent
due to the direct/indirect relationships between
systems and the use of common third party service
providers. As a consequence, the settlement flows,
operational processes and risk management
procedures of many systems have become
increasingly interdependent. Thus, the smooth
functioning of an individual system often depends on
the smooth functioning of other related systems
(Box IX.1).
CPSS INITIATIVES
IX.27 A joint Working Group (WG) of the CPSS and
the Technical Committee of the International
Organisation of Securities Commissions
(IOSCO) was formed in June 2009 to provide
guidance on the application of the recommendations
for central counterparties (CCPs) to OTC derivatives
and for trade repositories in OTC derivatives
markets3. The CPSS formed two other
Working Groups in June 2009 to study the repo
clearing and settlement arrangements and post trade
services.
IX.28 The first Working Group in its September 2010
report4 studied the extent to which the clearing and
settlement infrastructure for repos contributed to the
instability evident in some repo markets during the
crisis, and suggested that a review of the existing
clearing and settlement arrangements for repos could be undertaken with a view to making necessary
improvements.
Box IX.1
Interdependencies in Payment Systems
Highlighting the increasing interdependencies in payment
system infrastructure and knock-on effects which could
affect multiple systems due to their inter-linkages and
interdependencies, the Committee on Payment
and Settlement Systems (CPSS), BIS, published a report
on ‘The interdependencies of payment and settlement
systems’ in June 2008 which identifies various
interdependencies that exist among the systems of CPSS
countries; analyses the risk implications of these
interdependencies; and assesses any associated risk
management challenges.
The report states that the development of tight
interdependencies has on the one hand helped in
strengthening the global payment and settlement systems
infrastructure by reducing various costs and risks, but on
the other hand also increased the potential for disruptions to
spread quickly and widely across multiple systems and
markets. It has highlighted the need for system operators,
participants and service providers to recognise, understand
and manage these risks effectively arising out of the
interdependencies for the safe and efficient functioning of
the payments and settlement infrastructure.
A study on the interdependencies in the Indian payment and
settlement system infrastructure was carried out, keeping in
view the international efforts in this regard and the
development of different market segments within the country
and the inter-linkages between them.
Some of the key takeaways from the study are as follows:
-
The Indian payments system infrastructure is
characterised by a large number of payment systems
such as the large value payment system (RTGS), CCIL
operated systems (Government securities, Forex,
CBLO), centralised retail payment systems with a pan-
Indian presence such as NEFT, NECS, NFS-ATM, and
other retail systems such as MICR cheque clearing in
Mumbai, settling in central bank money. In addition,
clearing corporations such as India Clearing Corporation
Limited (ICCL) and National Securities Clearing
Corporation Limited (NSCCL) settle the funds leg of the
corporate bond transactions in central bank money in
the RTGS system on a Delivery versus Payment (DvP)
basis. Thus, the use of central bank money as a settlement asset for these key payment systems in the
country has contributed to the reduction of both credit
and liquidity risk.
-
The settlement in central bank money is a key
characteristic which has led to the Indian payments
system becoming a highly integrated and interdependent
web of interrelationships with the central bank (RBI) at
its centre. This in turn has had an impact on the
settlement flows between various systems and
determines the smooth settlement of all payment
obligations in central bank money. Owing to the
interconnectedness of systems the credit and liquidity
risks can spread very fast throughout the system. The
potential for disruption has, however, been minimised
through the use of the Central Counterparty (CCP)
infrastructure for various markets such as USD-INR
Forex segment, CBLO and G-Sec markets.
-
The study has also highlighted the presence of crosssystem
liquidity and operational risks in the Indian
payments and settlement system infrastructure. This is
especially evident in the case of CCIL which while
minimising liquidity needs and providing a guaranteed
settlement in various market segments, is by itself the
biggest source of concentration of counterparty risk and
operational risk to the Indian payments and settlement
system infrastructure.
-
Using the evidence presented in the Financial Stability
Report (FSR), the study also recognises that
concentration risk is evident with few participants
accounting for the bulk of transactions pointing to the
potential disruption of operations in various payment
systems on account of failure or disruption in the
operations of one or more than one amongst the largest
five participants.
-
On account of the high level of integration and interlinkages
of the Indian payments and settlement system,
it is essential that the individual risk management rules
and regulations of each payment system are understood
for overall containment of systemic risk. The study in its
conclusion accordingly advocates for the adoption of
international best practises in the conduct of oversight
by the Reserve Bank.
IX.29 The other Working Group on post-trade
services in its November 2010 report5 detailed the developments in the clearing industry and market
structures between the years 2000 and 2010 in the
CPSS countries and the impact of these
developments on new risks which could have a
bearing on the robustness of CCPs.
Principles for Financial Market Infrastructure
IX.30 In response to the Asian crisis in the late 90s,
the CPSS and the Technical Committee of the IOSCO
came out with three sets of standards for
strengthening payments and settlement system
infrastructure (including both payment and securities
settlement systems). These are: (i) the CPSS
produced “Core principles for systemically important
payment systems (CP) (2001); (ii) the joint CPSSIOSCO
“Recommendations for Securities settlement
systems (RSSS) (2001); and (iii) the joint CPSSIOSCO
“Recommendations for central counterparties”
(RCCP) (2004).
IX.31 The recent global financial crisis necessitated
a relook at these standards. Accordingly, a joint CPSSIOSCO
Steering Group was formed to chalk out a
comprehensive list of standards incorporating not only
the lessons from the crisis but also the experience of
using these standards over the past decade in
assessing and strengthening the payment and
settlement system infrastructure in many countries.
IX.32 This initiative also supports the Financial
Stability Board’s (FSB) efforts in strengthening
financial systems through identification of gaps, if any,
in international standards and addressing them.
Towards this end, the consultative report “Principles
for Financial Market Infrastructures” (FMI) has been
released for public comments in March 2011.
IX.33 An FMI is defined as ‘a multilateral system
among participating financial institutions, including the
operator of the system, used for the purposes of
recording, clearing or settling payments, securities,
derivatives or other financial transactions’. FMIs
typically possess a set of common rules and
procedures for all participants, a technical
infrastructure, and a risk management framework.
IX.34 The principles in the consultative report when
finalised would replace the above three sets of
standards, with a single set of standards. The
Principles (24 in total) cover the entire gamut of the
payment and settlement system landscape and
encompass payment systems, central securities depositories, securities settlement systems,
CCPs and a new category of FMI viz., trade
repositories.
INFORMATION TECHNOLOGY
IX.35 During 2010-11 the Reserve Bank continued
in its endeavour to facilitate the alignment of banking
sector with innovations in technology by improving
its own IT infrastructure, implementing new
applications and initiating steps for further adoption
of technology in the banking sector.
IX.36 The IT Vision document 2011-17 prepared by
a High Level Committee (Chairman Dr. K.C.
Chakrabarty) with members from Indian Institute of
Technology (IIT), Indian Institute of Management (IIM),
Institute for Development and Research in Banking
Technology (IDRBT), banks and the Reserve Bank,
was released. Inter alia, the vision document
discusses the road map for enabling IT as a strategic
resource for positioning RBI as a knowledge
organisation, and the steps to be taken for harnessing
its human resource potential. For commercial banks,
it envisages leveraging technology for enhanced
efficiency, reduction in small transactions cost,
improved customer service and better information flow
to regulators (Box IX.2).
IX.37 In order to improve the quality of data/
information received from commercial banks, a
project for automating the flow of data from the core
banking solution or other IT systems of banks to the
Reserve Bank by a straight through process has been
taken up . A core group consisting of experts from
banks, the Reserve Bank, IDRBT and the Indian
Banks Association (IBA) was constituted for preparing
an approach paper on the same. The project will be
implemented in a phased manner taking into account
the technology and process maturity of individual
banks.
INFORMATION TECHNOLOGY
INFRASTRUCTURE
IX.38 The vision to reinforce RBI as a knowledge
organisation has invigorated an internal technological revamp augmented by the significant updation to the
existing infrastructure support.
Box IX.2
IT Vision Document: 2011-17
The IT Vision of the Reserve Bank of India 2011-17 was
prepared by a High Level Committee, chaired by Dr. K.C.
Chakarbarty, Deputy Governor with experts from varied
backgrounds within and outside Reserve Bank as members.
The objective of the IT Vision for 2011-17 is to enable IT as
a strategic resource for (i) enhancing enterprise knowledge,
(ii) improving customer service, (iii) strengthening
governance, (iv) increasing overall efficiency, and (v) ensuring
environment friendly systems.
The steps to attain the envisioned state have been identified
as:
-
Adopting appropriate business process re-engineering
and allocating resources before taking up the
development of any new project;
-
Conforming to internationally accepted data standards;
-
Using business intelligence tools for analysing
information;
-
Ensuring automated flow of data from the source
systems of banks to their Management Information
Systems (MIS) and then to the Reserve Bank without
any manual intervention;
-
Improving IT governance;
-
Effective project management;
-
Evolving well defined information policies as well as
information security framework; and
- Better vendor management and outsourcing practices.
For commercial banks, enhanced use of IT in areas like MIS,
regulatory reporting, adoption of technology based strategies
for financial inclusion, need for risk mitigation, use of analytics
for improved customer relationship management (CRM) have
been set as priorities.
The vision document discusses the need to move
towards an integrated IT environment. Desirability of
evolving a Centre of Excellence (CoE) for serving the
technical and technological needs of the banking sector,
which may also serve as a laboratory for research and
development activity has also been mentioned in the
document.
Department of Information Technology (DIT) in RBI would
be the nodal department for coordinating and monitoring the
progress of implementation of the recommendations of vision
document.
IX.39 Enterprise Knowledge Portal (EKP): An
interdepartmental Technical Advisory Group with an
external expert has been constituted to work towards
the enhancement of the EKP, the intranet site of the
Bank for effective internal communication.
IX.40 The Data Centres continued to provide
necessary infrastructure support for running the
critical payment and non-payment systems of the
Bank. Adequate redundancy has been built to ensure
uninterrupted availability of applications and data. To
test the preparedness for business continuity, three
disaster recovery (DR) drills were conducted during
the year for payment system applications. For nonpayment
applications, DR drills have been conducted
on a quarterly basis.
IX.41 Network: The INdian FInancial NETwork
(INFINET), the communication backbone for the
Indian Banking and financial sector managed by
IDRBT provides a secured platform for access to all payment and settlement applications. During the year,
all offices of the Reserve Bank have migrated to the
more reliable and cost effective Multi Protocol Label
Switching (MPLS) technology. The network availability
has considerably improved. The banks are gradually
migrating to MPLS.
IX.42 LAN revamping at all RBI locations: The Local
Area Network (LAN) was installed in phased manner
during 1999 to 2002, at various offices of the Bank to
provide connectivity to the users. During the year,
the LAN has been upgraded in each RBI office to
take care of present and near future requirements.
Simultaneously, the process of providing a
single domain across all the RBI offices has been
initiated.
INFORMATION TECHNOLOGY APPLICATIONS
IX.43 The RBI manages multiple IT applications
which are utilised by external and internal users for
the purposes of payment and settlement, currency
management, debt management, bank and
government account management, regulatory surveillance, internal accounts management,
database management and communication.
IX.44 Real Time Gross Settlement System (RTGS):
Patches for removal of positive Inter-Bank Funds
Transfer Processor (IFTP) acknowledgement and
multithreading for handling increased volume of
incoming messages in Participant Interface (PI)
software were successfully deployed. During the year,
participant banks have migrated their PI to Windows
2008 environment. Steps have been initiated to
replace the existing RTGS system with the Next
Generation Real Time Gross Settlement (NG-RTGS)
system for adopting the latest technology and
emerging business processes. Some of the new
features proposed to be implemented in the NGRTGS
system are advanced liquidity management
facility; extensible mark-up language (XML) based
messaging system conforming to ISO 20022
standards; and real time information and transaction
monitoring and control system.
IX.45 Public Debt Office: Negotiated Dealing
System (PDO-NDS): The application was suitably
modified to support the system with respect to
introduction of call and put options for Government
securities, extinguishing bought back securities,
buyback auctions for Market Stabilisation Scheme
(MSS) and normal securities and development of
Marginal Standing Facility (MSF) for SCBs (other than
RRBs).
IX.46 Centralised Public Accounts Department
Systems (CPADS): A centralised web based application with Public Key Infrastructure (PKI) based
security for handling government transactions is
working successfully from the data centres. During
the year, a significant development in this application
was related to the software developed for collection
of e-payment of commercial taxes for the state of
Karnataka by Public Accounts Department (PAD),
Bangalore. This module is functioning from the
secured web site and all the participating banks along
with PAD Bangalore have been provided access to
carry out e-payment of commercial taxes. This has
facilitated the State Government of Karnataka to
collect the commercial taxes through banks on T+0
basis.
IX.47 Integrated Accounting System (IAS): BASIS
has been replaced by IAS and has been rolled out in
all centres.
IX.48 Core Banking Solution (CBS): A project for
developing and implementing an RBI specific CBS
has been taken up and is expected to integrate
activities of the banking departments i.e., Public Debt
Office (PDO), Public Accounts Department (PAD) and
Deposit Accounts Department (DAD).
IX.49 Database Management: A significant amount
of statistical data is collected, compiled and
disseminated by the Reserve Bank. This data
generating system augments the policy making
processes, which is the core function of the Bank.
Advanced IT applications have been used by the Bank
to enhance the efficacy of the data management and
dissemination process (Box IX.3).
Box IX.3
Information Technology as a Vehicle for Data Dissemination
The Reserve Bank of India compiles monetary, banking, and
financial statistics for India while Central Statistics Office
produces most of the economic statistics. Recognizing the
potential use of information technology solutions in the data
management processes, the Bank has been using IT
solutions consistently to enhance both coverage and quality
of data to contribute to the policy making processes.
Presently, multiple domain specific Statistical Information
Systems, ranging from stand-alone spreadsheet based
systems to sophisticated systems based on Business Intelligence (BI) tools are being used in the Bank. In order to
further improve efficiency, a centralised approach is being
envisaged for better manageability and control.
The approach may include centralisation of computing
infrastructure, generalisation of data handling processes
and integration of data elements. The technologies
adopted will span across the entire spectrum of the
Generic Statistical Business Processes (GSBPM 4.0, 2009)
like data design, collection, processing, analysis,
dissemination, etc.
Improvement in the data collection and data exchange
processes, particularly from the banks, has been facilitated
by use of Online Return Filing System (ORFS) for submission
of returns as against the earlier paper format or unstructured
excel format. Under ORFS, a single window returns
submission system, commercial banks enter data or upload
returns online through the web based front-end. Returns
submitted by banks first reaches a central data pool, which
is then pushed to the user departments in the Reserve Bank.
While ORFS takes care of data capturing and transmission
of returns from banks to the Reserve Bank, it doesn’t
incorporate any standard for exchange of data. Aligning with
international standards on financial reporting, Reserve Bank
has adopted eXtensible Business Reporting Language
(XBRL) format for reporting data by banks and financial
institutions. Technically, XBRL is an extension of XML in
finance and accounting, and XBRL is leveraging XML to the
maximum extent.
Recently, the Bank prepared an Approach Paper on
Automated Data Flow (a straight through process) from the
CBS or other IT systems of commercial banks to the Reserve
Bank, according to which banks would be required, in the
first phase, to ensure seamless flow of data from their
transaction server to their MIS server and automatically
generate all returns from the MIS server, without any manual
intervention. In the second phase, the Reserve Bank would
introduce a system for the flow of data from the MIS server
of banks in a straight through process.
With time, the scope of data released by the Reserve Bank
has enlarged and the manner in which the data were released has changed from print to electronic version. The Bank is
using various IT solutions to improve the dissemination of
statistical data and chief among them is the Bank’s data
warehouse platform.
Data are now made available in downloadable and reusable
formats through the Bank’s data warehouse, which the
RBI had set up for its internal use in December 2002.
For the benefit of researchers, analysts and others users
of such data outside the RBI, internet access to the
publishable part of the data warehouse has been
provided by the Bank to the public through a link called
‘Database on Indian Economy: RBI’s Data Warehouse’ on
its website (www.rbi.org.in). This effort has been generally
welcomed by the academicians, researchers and general
public.
The data capturing process itself has been automated using
ETL (Extract, Transform and Load) tools, which update the
data warehouse on incremental basis as per the pre-defined
data load strategy which includes push/pull technology based
on data changes in the source system. ETL tool carries out
data cleansing and data transformation to integrate related
data from various sources, as a result data in data warehouse
stands up-to-date.
For the first time “Hand Book of Statistics on the Indian
Economy” was generated and printed directly from RBI data
warehouse and has been made available online also making
it nearly real time. Apart from this “Statistical Tables related
to Banks in India” is also being brought out directly from
data warehouse and more publications are envisaged to be
added on this platform.
POLICY INITIATIVES
IX.50 The review process of the Information
Security Policy, which was issued in 2005, has been
initiated in the backdrop of a changed environment
for centralisation of all IT systems and also changes
in the IT industry. To take this forward an
interdepartmental committee has been formed with
an external expert as the Chairman.
IX.51 The continuity of critical services in case of a
disaster has always been a priority. But with the adoption of technology based systems and
applications to provide such services, business
continuity preparedness has assumed greater
significance. To address this issue, a comprehensive
Business Continuity Planning (BCP) document
covering business continuity as well as disaster
recovery aspects for all the functions of the Bank is
being prepared. DIT has been entrusted with this
responsibility, with suitable inputs from business
owner departments.
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