(886 kb)
Date : Feb 12, 2021
Annual Maintenance Contract & Facility Management Services for Computer Hardware, Software and Peripherals at RBI, Department of Supervision, Central Office, Mumbai and Legal Department, Central office, Mumbai

Cancellation of Tender


Clarification of Queries

Reserve Bank of India (RBI), Department of Supervision, Central Office (DoS, CO) invites online tenders for Annual Maintenance Contract (AMC) & Facility Management Services (FMS) for Computer Hardware, Software and Peripherals from the eligible companies/partnership firms, Limited liability Partnership governed by Limited Liability Partnership Act 2008 fulfilling the pre-eligibility criteria for the period of Twelve (12) months from April 01, 2021 to March 31, 2022 for the following Central Office Departments:

  1. Department of Supervision, Central Office

  2. Legal Department, Central Office

The tender document is available on RBI website https://www.rbi.org.in/Scripts/BS_ViewTenders.aspx and at https://www.mstcecommerce.com/eprochome/rbi. The vendors intending to bid for the above tender may submit their bids online. Last date and the time for submission of e-tender is March 05, 2021 up to 13:00 Hrs.

Tender invitation notice number and time limit is as follows:

S. No Activity Details/Tentative Dates
1. Name of Work Tender for Annual Maintenance Contract (AMC) & Facility Management Service (FMS) for Computer Hardware, Software and Peripherals
2. Date of Press and Web Advertisements February 12, 2021
3. e-Tender No RBI/Central Office/DBS/2/20-21/ET/543
4. Mode of Tender e-Procurement System
(Online Part I- Technical Bid and Part II- Commercial Bid through https://www.mstcecommerce.com/eprochome/rbi)
5. Date and time from which NIT (Notice Inviting Tender) will be available for parties to download from website (https://www.mstcecommerce.com/eprochome/rbi) February 12, 2021 from 11:00 Hrs. onwards
6. (i) Estimated Cost of Work

(ii) Earnest Money Deposit (EMD)

(iii) Transaction Fee-
Important Note:
Please note that vendors will have the access to online e-tender only after receipt of Transaction fee by NEFT in favor of MSTC Limited, Kolkata.
₹30 Lakh

₹60,000/- (Rupees Sixty thousand only) deposited through NEFT in favour of Reserve Bank of India, A/c No 41869229908, IFS Code: IFSC No. RBIS0COD001 (5th, 9th and 10th letter is ZERO). Kindly mention UTR transaction detail as per the format given in Annexure IV (in the tender document). However, all Micro and Small Enterprises participating in tendering process are exempted from payment of Earnest Money Deposit. The eligible firms claiming exemption under MSEs need to submit certificate of Registration under Ministry of Micro, Small and Medium Enterprises, GOI.

To be paid through MSTC Payment Gateway/NEFT/RTGS in favor of MSTC Limited or as advised by M/s MSTC Ltd.
7. Prebid meeting* Due to ongoing Covid-19 situation, it is not possible to conduct Pre-bid meeting. Hence all bid related queries shall be sent by Bidders through email at sahilsharma@rbi.org.in or sushantkhandelwal@rbi.org.in on or before 3.00 p.m. February 20, 2021. Replies will be consolidated and placed on Bank’s website and MSTC Portal by 12.00 p.m. of February 24, 2021.
8. Last date of submission of EMD through NEFT On or before March 05, 2021, 13:00 Hrs.
9. Date of starting of e-tender for submission of online Technical Bid and Commercial Bid at https://www.mstcecommerce.com/eprochome/rbi February 12, 2021 from 11:00 Hrs. onwards
10. Last Date and Time for submission of e-Tender March 05, 2021 13:00 Hrs.
11. Date & time of opening of Part-I
(i.e. Technical Bid)

Part-II Price Bid: Date of opening of Part II i.e. commercial bid shall be informed Separately
March 05, 2021 15:00 Hrs.
  *The Bank reserves the right to reject all the tenders without assigning any reason thereof.

(Ajay Kumar Choudhary)
Chief General Manager-In-Charge, DoS CO