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RBI - Brochure explaining RBI's Role and Functions in brief
Reserve Bank of India : Functions and Working

Departments

Consumer Education and Protection Department
Corporate Strategy and Budget Department
Department of Banking Regulation
Department of Banking Supervision
Department of Communication
Department of Cooperative Banking Regulation
Department of Cooperative Banking Supervision
Department of Corporate Services
Department of Currency Management
Department of Economic and Policy Research
Department of External Investments and Operations
Department of Government and Bank Accounts
Department of Information Technology
Department of Non-Banking Regulation
Department of Non-Banking Supervision
Department of Payment and Settlement Systems
Department of Statistics and Information Management
Financial Inclusion and Development Department
Financial Markets Operation Department
Financial Markets Regulations Department
Financial Stability Unit
Foreign Exchange Department
Human Resource Management Department
Inspection Department
Internal Debt Management Department
International Department
Legal Department
Monetary Policy Department
Premises Department
Rajbhasha Department
Risk Monitoring Department
Secretary's Department
Central Vigilance Cell

List of Executives

GOVERNOR

Telephone

Fax No.

Dr. Raghuram Rajan
Governor
Reserve Bank of India
Central Office Building
18th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22660868
22661784

DEPUTY GOVERNORS

Telephone

Fax No.

Shri H.R. Khan
Deputy Governor
Reserve Bank of India
Central Office Building
19th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
22632591 22664402
Dr Urjit R Patel
Deputy Governor
Reserve Bank of India
Central Office Building
19th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
22610990 22675831
Shri R. Gandhi
Deputy Governor
Reserve Bank of India
Central Office Building
19th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
22611080 22675094
Shri S. S. Mundra
Deputy Governor
Reserve Bank of India
Central Office Building
19th Floor,  Shahid Bhagat Singh Road
Mumbai – 400 001.
22611097 22675277

EXECUTIVE DIRECTORS

Telephone

Fax No.

Shri D.K.Mohanty
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22633146 22633145
Shri P. Vijaya Bhaskar
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
22624090 22660797

Shri G. Padmanabhan
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22700932 22700933

Shri Jasbir Singh
Executive Director,
Reserve Bank of India Building
2nd floor, Opp. Mumbai Central Railway Station,
P.B. No 4571, Mumbai Central
Mumbai - 400008

23019460 23015662
Dr. (Smt) Deepali Pant Joshi
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
22630699 22659610

Shri N. S. Vishwanathan
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22621382 22679095

Shri U S Paliwal
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22611083 22632052

Shri Chandan Sinha
Executive Director,
Reserve Bank of India
Central Office Building
17th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.

22611089 22675794

Dr M. D. Patra
Executive Director,
Reserve Bank of India
Central Office Building
Shahid Bhagat Singh Road
Mumbai-400 001.

22610405 22651685

Shri K. K. Vohra.
Executive Director,
Reserve Bank of India
Central Office Building
Shahid Bhagat Singh Road
Mumbai-400 001.

22184868 22150540
22162768
Shri G. Mahalingam.
Executive Director,
Reserve Bank of India
Central Office Building
Shahid Bhagat Singh Road
Mumbai-400 001.
22610642 22634824

DEPARTMENTS

Telephone

Fax No.

Shri Arun Pasricha
Chief General Manager
Consumer Education and Protection Department
Reserve Bank of India
1st Floor, Amar Building
Sir P.M. Road,
Mumbai-400 001.

22630483

22631744

Shri Rajesh Verma
Principal Chief General Manager
Corporate Strategy and Budget Department
Reserve Bank of India
Main Building, Shahid Bhagat Singh Road,
Mumbai-400 001.

22610468

22610535

Shri Sudarshan Sen
Chief General Manager-in-charge
Department of Banking Regulation
Reserve Bank of India
12th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22705688

22705691

Shri P. R. Ravi Mohan
Chief General Manager-in-Charge
Department of Banking Supervision
Reserve Bank of India
Centre I, World Trade Centre,
Mumbai-400 005.

22182528

22180157
22187932

Ms Alpana Killawala
Principal Press Relations Officer
Department of Communication
Reserve Bank of India
12th Floor, Central Office Building,
Shahid Bhagat Singh Road
Mumbai-400 001.

22660502
22630502

22660358
22658269

Ms Suma Varma
Principal Chief General Manager
Department of Cooperative Banking Regulation
Reserve Bank of India
Garment House, Dr. Annie Besant Road,
Mumbai-400 018.

24973050

24974030

Ms Malavika Sinha
Chief General Manager
Department of Cooperative Bank Supervision
Reserve Bank of India
Garment House,Dr. Annie Besant Road,
Mumbai-400 018.
   

Shri Rajesh Kumar
General Manager-in-Charge
Department of Corporate Services
Reserve Bank of India
21 Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

   

Shri B P Vijayendra
Principal Chief General Manager
Department of Currency Management
Reserve Bank of India
4th Floor, Amar Building
Sir P.M. Road,
Mumbai-400 001.

22610900

22662442

Shri B M Misra
Principal Adviser
Department of Economic and Policy Research
Reserve Bank of India
7th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610761

22630061

Shri S. K. Bal
Chief General Manager
Department of External Investments and Operations
Reserve Bank of India
22nd Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22631045

22664667

Smt. Madumita Sarkar Deb
Chief General Manager-in-Charge
Department of Government and Bank Accounts
Reserve Bank of India
Opp. Mumbai Central Railway Station
Mumbai 400 008.

23016214

23008764

Shri S. Ganeshkumar
Chief General Manager
Department of Information Technology
Reserve Bank of India
14th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22624856

22691557

Ms Archana Mangalagiri,
General Manager- in-Charge
Department of Non-Banking Regulation
Reserve Bank of India
Centre I, World Trade Centre,
Mumbai-400 005.
22161940
22160163
 

Ms C. R. Samyuktha
Chief General Manager
Department of Non-Banking Supervision
Central Office,
Centre I, World Trade Centre,
Mumbai-400 005.

22153350

22162768

Shri Vijay Chugh
Principal Chief General Manager
Department of Payment and Settlement Systems
Reserve Bank of India
14th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

2264 4995

22659566

Dr. A K Srimany
Officer-in-Charge
Department of Statistics and Information Management
Reserve Bank of India
C-8/9, Bandra-Kurla Complex,
Bandra,
Mumbai-400 051.

26571253

26542319

Shri A. Udgata
Chief General Manager-in-Charge
Financial Inclusion and Development Department
Reserve Bank of India
10th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610261

22610943

Shri R.S. Ratho,
General Manager-in-Charge
Financial Markets Operation Department
Reserve Bank of India
23rd Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610642

22634824

Ms Dimple Bhandia
General Manager-in-Charge
Financial Markets Regulations Department
Reserve Bank of India
23rd Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

   

Dr. S. Rajagopal
Chief General Manager
Financial Stability Unit
Reserve Bank of India
2nd& 3rd Floor, Amar Building,
Sir P.M.Road,
Mumbai-400 001.

22612214

22612853

Shri B. P. Kanungo
Chief General Manager-in-Charge
Foreign Exchange Department
Reserve Bank of India
11th Floor, Central Office Building,
Shahid Bhagat Singh Road,  
Mumbai-400 001.

22610628

22615330

Shri R. L. Das
Chief General Manager-in-Charge
Human Resource Management Department
Reserve Bank of India
20th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610301

22702524

Shri M. Sebastian,
Principal Chief General Manager
Inspection Department
Reserve Bank of India
C-7, Bandra-Kurla Complex
Bandra  
Mumbai-400 051.

26572308

26542029

Smt. Rekha Warriar
Chief General Manager
Internal Debt Management Department
Reserve Bank of India
23rd Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610671

22644158

Shri S.V.S. Dixit
Adviser
International Department
Reserve Bank Of India
8th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610824 22702989

Ms Mona Anand
Legal Adviser
Legal Department
Reserve Bank of India
5th Floor, Centre I, World Trade Centre,
Mumbai-400 005.

22153447

22153470

Dr. B. K. Bhoi, Adviser
Monetary Policy Department
Reserve Bank of India
24th Floor, Central Office Building
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610405

22651685

Shri S. Venkatachalam
Principal Chief General Manager
Premises Department
Reserve Bank of India
5th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610950

22660807

Smt. Surekha Marandi
Chief General Manager
Rajbhasha Department
Reserve Bank of India
Garment House,
Dr. Annie Besant Road,
Mumbai-400 018.

24948263

24982077

Shri Rajeshwar Rao
Chief General Manager
Risk Monitoring Department
Reserve Bank of India
Ground Floor, Garment House
Worli, Mumbai - 400 018

2497 9087
2482 4019

2496 9705

Shri Bazil Shaikh
Principal Chief General Manager & Secretary
Secretary's Department
Reserve Bank of India
16th Floor, Central Office Building,
Shahid Bhagat Singh Road,
Mumbai-400 001.

22610074

22701034

Smt Surekha Marandi
Chief Vigilance Officer
Central Vigilance Cell
Reserve Bank of India
Central Office Building, 16th floor
Shahid Bhagat Singh Road
Mumbai 400001

22671400

22671401

Customer Education and Protection Department

The Customer Service Department was renamed as Customer Education and Protection Department (CEPD) in November 2014 and acts as the single nodal point for receipt and disposal of all external complaints on deficiency of services provided by the Reserve Bank of India and the reserve Bank-regulated entities. Apart from complaint redress, CEPD will also act as the nodal department for enforcing ethical behaviour by the financial services providers under the regulatory purview of the Reserve Bank. It will also create consumer awareness and educate the public on banking and financial services.

Major Functions:

  1. Dissemination of instructions/information relating to customer service and grievance redress by banks and the Reserve Bank of India
  2. Overseeing the grievance redress mechanism in respect of services rendered by various offices/departments of the Reserve Bank
  3. Administering the Banking Ombudsman Scheme
  4. Acting as a nodal department for the Banking Codes and Standards Board of India (BCSBI)
  5. Ensuring redress of complaints about deficiencies in customer service in banks received directly and through CPGRAMS - Portal of Government of India.
  6. Liaison between banks, Indian Banks’ Association, BCSBI, offices of Banking Ombudsmen and regulatory departments of the Reserve Bank on matters relating to customer services and grievance redress and providing policy inputs to regulatory departments of the Reserve Bank, IBA and BCSBI in this regard.
  7. Compile and publish Annual Report of the Banking Ombudsman Scheme, 2006

Top   

Department of External Investments and Operations

Functions

  • Investment and management of the foreign currency and gold assets of the Reserve Bank of India,
  • Handling external transactions on behalf of Government of India (GOI) including transactions relating to International Monetary Fund (IMF)
  • All policy matters incidental to India's membership of the Asian Clearing Union, and
  • Other matters relating to gold policy, membership of the Bank for International Settlements (BIS) and bilateral banking arrangements between India and other countries like Russia, bilateral and South Asian Association for Regional Cooperation(SAARC) currency swap arrangements

Top   

Department of Government and Bank Accounts

The Department of Government and Bank Accounts (DGBA) discharges the core central banking function of acting as banker to the government and banker to banks.

More specifically, it:

  • maintains principal deposit accounts of Central and State Governments at Central Accounts Section of the Reserve Bank of India, Nagpur
  • grants ways and means advances to Central and State Governments
  • Carries out day to day operations by agency bank branches (authorised for this purpose) and Banking Departments at Regional Offices.
  • frames the accounting policy of the Reserve Bank
  • finalises the weekly statement of accounts of the Issue and Banking Departments and the annual balance sheet of the Reserve Bank
  • attends to matters relating to government business, such as appointment of agency banks, paying them commission and overseeing their conducting of government business. Much of this is done in consultation with the government

In its capacity as banker to banks, the Reserve Bank:

  • opens current accounts of banks with itself, enabling them to maintain statutorily prescribed cash reserves as well as to carry out inter-bank transactions
  • effects interbank clearing settlements through these current accounts

The Department of Government and Bank Accounts (DGBA) also functions as the central office of the Banking Departments at Regional Offices.

Top   

Department of Statistics and Information Management

  • Collection, processing and analysis of data on banking, corporate and external sectors.
  • Planning, designing and organising quick sample surveys regularly for area of interest to the Reserve Bank.
  • Maintaining the Reserve Bank’s Data Warehouse and disseminating data/information.
  • Modelling and forecasting of important macro-economic indicators.
  • Development of methodology for the measurement and estimation of variables and improvement of the database of various sectors of the economy through participation in committees, working groups, etc.
  • Providing technical support to other departments of the Reserve Bank in statistical analysis in specific areas and undertaking studies in the areas of interest to the Reserve Bank.

Current Focus

  • Building a technology-driven centralised information management of receipt, processing, production, storage and retrieval of data and its dissemination system based on data warehousing approach. The system provides the decision-makers, analysts and researchers, online and real-time access to a central repository of clean and consistent historical and current data.
  • Standardisation in reporting of financial data under XBRL, which is being integrated with the data warehouse, and is envisaged to be the only platform for receiving and validating the incoming data in due course.
  • Developing a statistical system for maintaining data quality.
  • Bringing out Reserve Bank’s data publications directly from the data warehouse.
  • Undertaking forward-looking surveys on macroeconomic changes and expectations for monetary policy formulation. Conducting other periodic surveys to fill data gaps on relevant indicators, e.g., housing, employment placement for fresh graduates, etc.
  • Improving the coverage of studies relating to finances of private corporate sector of the economy.
  • Generation of forecasts of macroeconomic variables and related empirical work, including developing a quarterly macro-econometric model for forecasts and policy simulation.
  • Undertaking analytical studies using of various statistical, econometric and operational research techniques which are relevant for the Reserve Bank.

Top   

Financial Markets Regulation Department

The Financial Markets Regulation Department (FMRD) has been set up on November 3, 2014 with a mandate to regulate, develop and oversee financial markets. The primary activities of the department include:

  • Regulation and development of the money, government securities, foreign exchange markets and related derivative markets;
  • Regulation and supervision of financial benchmarks for interest rates and foreign exchange markets;
  • Development work related to financial market infrastructure for the money, government securities, foreign exchange markets and related derivative markets, including trade repository for over-the-counter(OTC) derivative transactions;
  • Oversight / surveillance of the money, government securities, foreign exchange markets and related derivative markets; and
  • Secretarial support to the Technical Advisory Committee on Money, Government Securities and Foreign Exchange Markets and RBI-SEBI Technical Committee on Interest Rate and Currency Futures.

In addition, a Market Intelligence Cell is proposed to be set up as part of FMRD.

Top   

Secretary's Department

  • Secretarial work connected with the meetings of the Central Board and its Committee as also the Administrators of the Reserve Bank of India Employees' Provident Fund and Reserve Bank of India Employees' Co-operative Guarantee Fund.
  • Secretarial work relating to the Deputy Governors' Committee Meetings
  • Conveying the decisions taken in all the meetings mentioned above to the concerned Central Office departments and also all the Regional Offices in case of Senior Management Committee (SMC) meetings / Sideline meetings of Governor and monitoring the implementation/follow up thereof.
  • Work relating to joining / retirement / relinquishing charges by Governor and Deputy Governor.
  • Work relating to terms and conditions of service of Governor and Deputy Governors.
  • Work relating to constitution of Central Board / Local Board.
  • Providing administrative support to the Top Management, including staff support and various non-establishment payments.
  • Work relating to administration and non-establishment payments pertaining to Secretary's Department, IDMD, FSU, FMD, DoC and MPD (Limited administrative function).
  • Providing IT related infrastructure support (computers, printers, fax machines, i-pads, cell phones etc) to the Top Management and their Secretarial Staff.
  • Work relating to reservation of the VVIP Guest House.

Top   

Central Vigilance Cell

The Reserve Bank of India’s Vigilance unit is under the overall charge of the Chief Vigilance Officer (CVO). The main function of the Vigilance Unit is to undertake preventive vigilance and anti-corruption measures as also investigate complaints /allegations having vigilance angle (as defined by the Central vigilance Commission) against the employees of the Bank. The Vigilance Unit also implements the various instructions issued by the Central Vigilance Commission. Persons who are victims of corruption or have any information of corruption in the Reserve Bank of India may send their complaints to the CVO of the Reserve Bank by e-mail or by post to:

Smt Surekha Marandi
Chief Vigilance Officer
Reserve Bank of India
Central Office Building, 16th floor
Shahid Bhagat Singh Road
Mumbai 400001

 
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