The Reserve Bank of India has set up a Complaints Redressal Cell at Nagpur under Smt P.Kumar, Regional Director for Maharashtra, (E-Mail Telephone No.0712-2532655 for prompt redressal of complaints from members of the public against the Reserve Bank of India at Nagpur at the following address :

Any person who has a grievance against any department of the Reserve Bank of India at Nagpur may lodge his complaint with the Cell at the above address. The complaint should contain the name and address of the complainant, the department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant. Members of the public can also approach the designated officer Shri shubhabrat Agraval, Manager, (E-Mail Telephone No.0712-2532351 (Extn.387) or 0712 - 2544799.