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Home >> About Us >> Regional Offices >> Mumbai - Complaints

Reserve Bank of India has set up a Complaints Redressal Cell at Mumbai under Shri J. B. Bhoria, Regional Director (Maharashtra & Goa) for prompt redressal of complaints from members of the public against the Reserve Bank at the following address:

Reserve Bank of India,
Complaints Redressal Cell
Mumbai Office
1stfloor, Main Building,
Shahid Bhagat Singh Marg, Post Box No. 901
Mumbai 400 001.

Any person who has a grievance against any Department of the Reserve Bank at Mumbai may lodge his/her complaint with the Cell at the above address. The complaint should contain the name and address of the complainant, the Department against which the complaint is being made, and facts of the case supported by documents, if any, relied upon by the complainant.

Members of the public can also approach the Designated Officer Smt. A. S. Telang, Assistant General Manager (Personnel) on Telephone No: 022-22705724, or at the E-Mail or call on her at the above address

Similarly, any person who has a grievance against any Department of Reserve Bank of India at CBD, BELAPUR, NAVI MUMBAI, may lodge his/her complaint to the Cell at the following address:

Shri. A.K.Sarangi,
General Manager

Reserve Bank of India
Plot No. 3, Sector 10,
H.H.Nirmaladevi Marg
Cbd, Belapur, Navi Mumbai 400 614

Members of the public can also approach the Designated Officer Shri B.M.Patnaik, Assistant General Manager (Admn.) on Telephone No: 27576717, or at the E-Mail or call on him at the above address

In the event of the complainant not getting a reply within a period of 35 days or his not being satisfied with the reply received, he may write to Shri Kaza Sudhakar, Chief General Manager, Customer Service Department, Reserve Bank of India, Amar Building, 1st Floor, Sir P. M. Road, Fort, Mumbai - 400001.

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