Home >> About Us >> Regional Offices >> Hyderabad - Citizen's charter

Time Frame for Transactions at PDO, Hyderabad SI. Type of service Time taken 1 State loans - issue of bonds 2 days subject to availability of border fonns 2 Issue of Relief Bonds Cash Receipts -3 days Cheque/DD - 5 days 3 Updation of CoR (Relief Bonds) Immediate 4 Registration of nomination 1 day 5  (A)  Issue of duplicate securities - GPN On due date     (B)  Issue of duplicate securities - Stocks 4 days from the date of admission of claim 6 Issue of duplicate receipt Same day as admission of claim 7  (A)  Payment of interest on stocks On due date     (B) Payment of interest on SGL On due date     (C) Payment of interest on GPN 2 days 8 Transfer 3 days 9 Change of enfacement 1 day from the date of receipt of special cancellation advice from parent PDO 10 Conversion of securities 3 days 11 Credit to SGL account 2 days 12 Issue of scrips by debit to SGL alc 2 days (subject to availability of scrips) 13 Repayment of state/central loans (for senior citizens ) 2 days (Immediate) 14 SGL transfer Same Day 15 Registration of documents, certificates 1 day Registration of lengthy document 2 days 16 Examination 1 day 17 Certificate of registry of sale power Immediate 18 Renewal 4 days 19 Withdrawal from safe custody 1 day 20 Revalidation of interest warrants Same day

Notes:

1. Day/s mean/s clear working days.
    
2. During rush period and bulk submission, adherence to the above timing shall be to the nearest possible time frame.
    
3. Senior citizens visiting the Department as customer for their own works are offered personalized services at the Senior Citizens' Desk.

The following services are available to the customers under extended business hours
(i.e up to 4.15 PM on week days and up to 12.45 PM on Saturdays)

1. Acceptance of SGL forms I requisition for issue of scrips by debit to SGL Account.
    
2. Acceptance of letters /documents such as PoA, Succession Certificate, probate etc. for registration and delivery thereof after registration.
    
3. Acceptance of "Stop" advice (duly recording the exact time of receipt).
    
4. Acceptance of Specimen Signatures.
    
5. Delivery of advice for SGL credit /debit.
    
6. Delivery of Payment Orders for repayment and interest payment.
    
7. Delivery of securities lodged for various purposes.
    
8. Issue of loan application forms.

Top